• Permanent Full Time Opportunity
  
• Townsville office location with Work from Home Flexibility
  
• Starting Base Salary = $115,000 + Superannuation with Salary Packaging up to $15.9k

About Us

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.

As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.

About the Opportunity

As a Regional Client Lead at Vision Australia, you will lead a diverse team of service delivery professionals', supporting adoption of high quality person-centred services for adult clients in an individualised funding environment. In this role you will also:

• Work closely with other Regional Client Leads and the National Clinical Operations Lead in the development and evaluation of clinical programs, services, and policies, utilising data and feedback from staff to drive continuous improvement while ensuring compliance with obligations and the Clinical Governance Framework
• Work collaboratively with Service Excellence so that staff are accessing supervision support to ensure quality services to clients, as well as provide ongoing development to staff
• Implement strategies that will foster client growth
• Develop and manage budgets and resources effectively, manage staff recruitment and performance, and ensure financial sustainability of clinical operations, including supporting the team to achieve defined KPI’s, such as billable and productive time

About You

• Qualifications in Business Management/Health or Community Services at graduate or post-graduate level (or an equivalent combination of relevant qualifications plus extensive experience)
• Clinical qualification would be highly regarded
• Demonstrated experience in service delivery in the disability, health and community services sector
• Demonstrated experience in leading teams - Leading and engaging teams to deliver services;
• Team Coaching & Development - builds the performance and capability of a diverse workforce;

Benefits of Working at Vision Australia

• Flexible working hours available to suit your needs
• Annual salary review to ensure your pay is in-line with the market rates
• Easy-to-access location
• Professional development opportunities and micro-learning sessions available for all staff

Contact

If you have any questions about the role please contact the hiring manager, Kendra Wells, using the subject line: Regional Client Lead - Townsville enquiry via EthicalJobs.

To Apply

If this sounds like a great fit for you then please complete our online application.

A position description is attached.

Applications should consist of a full resume and a cover letter. Please note that PDF documents are not accepted for accessibility reasons. If you require any support or considerations with the application process, please reach out to People and Culture, using the subject line: Regional Client Lead - Townsville enquiry via EthicalJobs, or the above hiring manager.

For more information about working at Vision Australia, please visit our Careers page.

We are committed to ensuring an inclusive culture, and value diversity and all abilities. We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.