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Client Care Manager - Home Care Packages Program

Vision Australia
  • Client Care Manager - Home Care Packages Program!
  • Permanent Full Time Dandenong Location

Do you want to make a difference and become a part of a team that supports a future where people who are blind or have low vision can live an independent life they choose?

If so, then this might be the perfect role for you!

About us

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or who have low vision to achieve the possibilities they choose in life.

About who we support

Vision Australia provides services to more than 25,500 people clients from 35 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia; and through outreach programs in the Northern Territory and Tasmania.

About the role

  • Uses a person centred consumer directed approach to care, strength-based service approach, plan, develop and coordinate services for the client through the intake assessment process and liaise with internal and external services to achieve the desired outcomes for clients.
  • Develop, review and monitor Care Plans using SMART goal Methodology and in consultation with clients on an ongoing basis. Ensure that these are clearly documented in the Care Plan.
  • Provides advice, support, assistance and advocacy as requested by the client, carers and families.
  • Act as the Primary Service Provider to direct the coordination and provision of services or clients and families and liaise with all service providers to achieve desired outcomes for clients.
  • Identify, develop and review key home care package information and resources.

About you

To be successful in this role you will have:

  • Degree in relevant Social Welfare/Case Management or equivalent, with a minimum of 2 years’ recent experience in Home Care Packages.
  • Knowledge and skills in working with older adults, their carers and families.
  • Demonstrated experience in providing client support and case management services.
  • Strong care planning skills including sound time management skills.

Benefits of working at Vision Australia

  • Generous salary packaging options
  • Flexible working arrangements
  • Exciting career paths
  • Exceptional professional development opportunities

To apply

If this sounds like a great fit for you then please complete our online application process.

Applications should consist of a full resume and a cover letter. Please note pdf documents are not accepted for accessibility reasons.

For more information about working at Vision Australia go to www.visionaustralia.org/careers.

We highly encourage applications from candidates who are blind or have low vision.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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