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Support Coordinator

Expression Australia
  • Generous salary packaging entitlements
  • Working from either Tasmania or Victoria
  • Training and professional development opportunities
  • Opportunity to learn Auslan (Australian Sign Language)

WHO WE ARE:

Expression Australia, formerly known as Vicdeaf/Tasdeaf, is a progressive not-for-profit organisation with a vision for access, inclusion and equal opportunity. Established in 1884, we are a leader in providing services to people who are Deaf, hard of hearing or who experience barriers to participation.

ABOUT THE ROLE:

We are currently recruiting Support Coordinators to join the Support Coordination Team.

As a Support Coordinator you will be responsible for implementing NDIS plans into action whilst linking and support participants to enable accessibility, inclusivity and empowerment into the wider community.

AS A SUPPORT COORDINATORS, YOU WILL:

  • Build strong relationships with participants, NDIS planners and service providers
  • Support NDIS participants, their families and carers to understand and engage in the NDIS
  • Coordinate NDIS supports in relation to individual plans whilst maintaining a person-centred, capacity building and goal-focussed approach
  • Support participants to build their capacity in maintaining positive relationships with their supports
  • Monitor billable hours and ensure that claims for payment are lodged accurately and in a timely fashion
  • Maintain accurate records of work carried out, in accordance with legislative and audit requirements
  • Produce progress reports in accordance with NDIA requirements
  • Be part of a dynamic and dedicated team

ABOUT YOU:

Ideally, this role would suit an experienced Support Coordinator with demonstrated experience in managing a complex caseload, dealing with crisis situations, finding and developing solutions and writing assessments and reports.

If you have a positive, resilient and flexible attitude, enjoy working in a fast-paced environment, can move easily between participant supports and administrative work we would love to hear from you!

Relevant qualifications in Social work, Community Development, Disability Studies or Human Services equivalent, as well as competency in Auslan and an understanding of access and equity issues for metropolitan and regional deaf and hard of hearing people, with and without additional disabilities, will be well regarded.

IN ADDITION TO REWARDING WORK, WE CAN OFFER YOU:

  • Generous salary packaging entitlements, increasing your take-home pay
  • Flexible working arrangements working in either in Tasmania or Victoria
  • Training and professional development opportunities
  • Opportunity to learn Auslan (Australian Sign Language)
  • Access to our Employee Assistance Program (EAP)

For more detailed information about this role, please see the Position Description and our website: www.expression.com.au/jobs.

Please note: As an NDIS provider, Expression Australia is required to conduct compliance checks including Police Check & Disability Worker Exclusion List (DWEL) checks against the preferred candidate before the candidate’s employment being confirmed i.e. before a contract of employment is provided.

Outcomes of compliance checks do not automatically bar disqualify candidates from a position however a risk assessment will need to be taken against the inherent requirements of the job.

For a full description of this role, including outcomes and performance indicators, please see the Position Description below.

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