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Client Support Officer

Victorian Aboriginal Child Care Agency
  • Position: Full time, Fixed Term
  • Salary: $62,742.16 - $67,269.28 plus super, (based on skills & experience)
  • Location: Mary Street, Preston

The Organisation

Victorian Aboriginal Child Care Agency (VACCA) is the largest organisation of its kind in Australia, employing more than 600 employees and delivering more than 70 programs across Victoria. VACCA is an Aboriginal community-controlled organisation that supports and advocates for the Aboriginal community. Our strength lies with our people. Our team is committed to the organisation's vision and values; advocates for our children and other vulnerable community members; and shows respect for, observance and compliance with Aboriginal cultural protocols, practice and ceremony. Our Aboriginality is what distinguishes us from mainstream services and what enables us to deliver the positive outcomes we achieve for

About the role

The Client Support Officer position provide one on one support to our clients and their families with the aim of assisting them to be ready for their reunion.

All staff of Link-Up Victoria are required to meet key performance indicators as detailed in a workplan developed for each position. All staff of Link-Up Victoria are required to regularly update their workplan and report on progress to their supervisor

About You

  • Demonstrated understanding of, and commitment to, the values that underpin VACCA’ vision and purpose and the capacity to take a leadership role in championing these internally and externally
  • Demonstrated awareness and appreciation of Aboriginal societies and cultures, and commitment to continually build knowledge of such, along with a high level of awareness of the key issues which impact upon Aboriginal communities
  • Demonstrated experience in working and engaging with Aboriginal families and children/Demonstrated experience in child and family sector
  • Knowledge of Aboriginal culture, values and beliefs and how it is used to inform our work with our clients and community.
  • A good understanding and awareness of the Stolen Generations and a genuine willingness to work closely with our clients and their family to support them in an empathic and respectful way.
  • Ability to travel throughout Victoria and interstate and undertake overnight stopovers.

What we can offer you!!

  • Professional support and training via in-house learning and development training modules
  • Attractive salary packaging to increase your take home pay
  • Great career development opportunities.
  • Access to Employee support and wellbeing program(s)
  • Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying. Please click here to view the Position Description

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

How to apply

This job ad has now expired, and applications are no longer being accepted.
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