• Flexible Hours, Hybrid Work Arrangement
• $65,000k to $80,000, plus Super and the option of Salary Packaging
• Preston, with some travel to other Chirnside

The Organisation

The Victorian Aboriginal Child Care Agency (VACCA) is the largest organisation of its kind in Australia. VACCA is an Aboriginal community-controlled organisation that supports and advocates for the Aboriginal community. VACCA's objectives include the preservation, strengthening and protection of the cultural and spiritual identity of Aboriginal children and to provide culturally appropriate and quality services which are responsive to the needs of the Aboriginal community.

About the role

• The Application Support Officer is responsible for managing all support requests that come through to the Information Management Team.
• You will be responsible for answering any level 1 and 2 support requests and escalating where appropriate.
• Knowledge sharing with the business through support, training materials, training sessions.
• Learning new applications as they are delivered through the department. Creating and managing Teams and security within them.
• Troubleshooting issues relating to Microsoft 365 functionality and configuration.
• Assisting with the role out of new Power Apps and Power automate functionality.

About You

• Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people.
• Good basic understanding of Microsoft 365 applications (Including Teams, Document Management, SharePoint)
• High level of written and verbal communication.
• Ability and willingness to adapt and learn new applications as required.
• Ability to work autonomously or as part of a team.
• Attention to detail
• Excellent time management skills and commitment to high quality customer service

What we can offer you!!

• Professional support and training via in-house learning and development training modules
• Attractive salary packaging to increase your take home pay
• Great career development opportunities.
• Access to Employee support and wellbeing program(s)
• Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here to view the position description

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy