UnitingSA is seeking a Site Operations Manager to lead our new flagship Aged Care Facility in West Lakes, which is set to open in early 2021. The facility will provide a place where people are able to stay connected and be supported to live their best life, regardless of their age or health.

UnitingSA West Lakes offers three levels of premium Residential Aged Care, comprising of 108 private rooms taking in stunning views of the nearby oval and lakes. This exciting $50 million complex forms part of the new WEST development located within the already established and well-loved West Lakes community.

Our Site Operations Manager

Leading a collaborative and passionate multidisciplinary team, you will be responsible for the effective and efficient management of all facets of West Lakes Residential Aged Care Facility. As a compassionate and empathetic leader, you will strive to ensure the delivery of high quality person centred and customer focused service so that our residents have the best quality of life.  

You’ll be required to:

• Oversee the daily operations of Residential Aged Care, and ensure the smooth and efficient running of the facility and staff.
• Lead your team with a positive approach, building a positive culture within the team.
• Ensure the facility operates within budget and that rosters are maintained to ensure levels and skill mix of staff.
• Support and lead a multidisciplinary team, including coaching, mentoring, staff allocations, recruitment, performance management and training and development
• Conduct systematic review of our clinical pathways, procedures, assessment tools and policies against best practice guidelines.

The successful candidate will be a passionate, engaging and proactive leader who will empower the team to deliver results and outcomes for our residents. You will have extensive industry knowledge, strong understanding of Aged Care legislation and regulation (including quality and compliance).

You will have relevant experience in a similar position, along with strong leadership and mentoring skills gained from developing and managing a successful and diverse team. You will bring your exceptional interpersonal and communication skills, with the ability to build strong relationships with residents, staff, their families and internal and external stakeholders.

About UnitingSA

UnitingSA is a not-for-profit organisation that provides aged care, housing and community services to over 16,000 people across regional and metropolitan South Australia. With more than 1000 employees and volunteers, UnitingSA delivers high quality services to people from diverse backgrounds as we strive towards our vision of a compassionate, respectful and just community in which all people participate and flourish.

Culture and Benefits

A career with UnitingSA will offer you rewarding experiences to make a difference to the lives of people in need. We have an innovative and supportive culture guided by our values of respect, compassion, courage and integrity.

We ensure our staff are well supported, celebrated and compensated through:

• Salary packaging, which can add up to $15,900 in tax-free pay per year.
• “Together we can” Workplace Wellness Program (including leadership development, counselling support, special leave provisions, flexible work arrangements, staff physio program)
• An Employee Assistance Program, a free and confidential counselling service.
• Professional development and study leave

We aim to increase the diversity of our workforce to better meet the differing needs of our clients and to improve equal employment opportunity for our employees.

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply for any of our advertised vacancies.

Please note that as the successful applicant, you will be required to partake in a pre-employment background check (including a National Police Check, DCSI Clearance and Pre-Employment Medical)

To request a copy of the Job Description, please email [email protected], using the subject line: Site Operations Manager enquiry via EthicalJobs.

For a confidential discussion about this role, please phone Sue Krake, Executive Manager Aged Care on 8440 2202.