About the opportunity
This role is responsible for the provision of financial counselling to clients who are impacted by problem gambling. The counselling service aims to result in a client’s financial problem/s being partially or fully resolved; a client being able to make informed decisions on the best course of action to resolve their financial difficulties; and/or a client’s improved ability to manage their financial affairs in the future. The role will also establish a community education program about problem gambling and financial issues.
This role is offered on a part-time basis working 2 days per week and is temporary until end of December 2020 with a possibility of extension.
Key responsibilities include:
- Provide face-to-face and telephone financial counselling to individual clients and families in accordance with Uniting policies and procedures
- Provide individual and group advocacy and negotiation, including speaking and negotiating with banks and other lenders on your client’s behalf
- Provide assessment and screening processes for families, couples and individuals.
- Maintain accurate and professional client records in accordance with the Federal Privacy Act, Family Law Act and Unifam policy and procedures including all written material, audio-visual records, telephone messages and conversations.
- Develop and implement a community education and development program
- Meet all Compliance obligations
- Actively contributes to a safe and supportive working environment that is inclusive of all staff through celebrating their nationality, cultural background, LGBTI status, abilities, gender and age
- Accredited member status with the Financial Counsellor’s Association of NSW or equivalent.
- Minimum three years’ experience in the provision of general financial counselling in a community service focused environment.
- Demonstrated ability to deliver presentations on financial and problem gambling issues to individuals, couples and groups
- Demonstrated knowledge of financial counselling funding guidelines
- Demonstrated ability to work with different cultures and backgrounds.
- Demonstrated money management and negotiation skills.
- Demonstrated ability to work with people suffering difficulties and crisis.
- Demonstrated high level interpersonal, active listening and analytical skills.
- Ability to meet deadlines and work under conflicting time pressures.
- Demonstrated ability to work independently as well as be able to contribute to the functioning of a team.
- Excellent communication, organisation and report writing skills.
- Computer literacy
- A valid and current driver’s license
Benefits & culture
Uniting is proud to be an EEO employer. People with a disability, or who identify as LGBTQI or Aboriginal and Torres Strait Islander are encouraged to apply.
We work together to ensure that every individual can be the best they can be. We value you and will support you in your career by:
- Ongoing training and mentoring to improve and learn new skill
- Family friendly workplace and flexible working hours
- Salary Packaging
Don’t miss out on this new and exciting opportunity. Apply today!
Employment with Uniting is subject to satisfactory background checks which may include a National Police Check and Reference Checks.