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Business Analyst

Uniting (NSW.ACT)

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

With over 10,000 employees and volunteers working across more than 300 sites, our services are in the areas of aged care, disability, community services and chaplaincy.

Based in Parramatta, this role will have you joining the Home and Community Care team who are currently experiencing rapid growth and have some key projects just about to commence.

As part of a small team, you will work with stakeholders to support the review of current process models, identifying and implementing improvements.

Duties and responsibilities:

  • Develop standard processes to support improved efficiency and customer experience.
  • Collect and interpret data relating to the current operating environment
  • Support the development of change and communications plans to support process improvement
  • Contribute to post implementation reviews in order to validate benefits and support further recommendations

Experience and Qualifications:

  • Relevant qualifications with demonstrated experience in a similar Business Analyst role
  • Understanding project management principles with an knowledge of Agile methodology an advantage
  • Experience in defining project scope, writing business cases and related proposals
  • Strong engagement skills to gather information including interview and workshop facilitation skills

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity.

We are bold, imaginative, respectful and compassionate.

Further to this we offer:

  • Varied workload including BAU, internal projects and wider organisation initiatives.
  • Ongoing professional and personal development opportunities.
  • Chance to deliver significant organisational change and improve outcomes.
  • Work within an organisation that has a positive impact on our clients and the communities in which they live

How to apply

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