- Melbourne > CBD & Inner Suburbs Melbourne
- Job posted on: 14th Jun 2022
- Applications close:
If you’re looking to make the move to a growing company making a real, positive difference in the world, a role in our Client Support Team might be for you! We’re an Australian, venture-backed ed-tech startup with global ambitions and an overarching mission to improve education. Our in-house content production, tech, sales, and support functions are unified in supporting students and teachers across Australia to achieve outstanding learning outcomes with our innovative education resources.
As our volume of clients continues to grow, Edrolo’s Client Support Team is vital in providing timely and accurate responses to meet the evolving needs of students and teachers using our resources. We’re hiring for a number of roles across our team to ensure we can continue to provide exceptional support and service to our valued clients.
Our Client Support Team is responsible for ensuring that we’re solving problems for our customers and giving them experiences that delight and strengthen their use of Edrolo. As a Client Support Officer, you’ll be delivering high quality support to Edrolo’s clients and end users, through diagnosing, resolving, and responding to queries received via email and phone.
We believe in casting a wide net to find the best possible team members. Whether you come from an entry-level customer support background or have years of specialised experience in a support team – we would love to hear from you!
We’re looking forward to a great new Edroller joining our team and want to empower them to achieve great things with us. In return we’re offering the opportunity to:
We’re actively looking for great talent to join us and we’re recruiting for these positions on a rolling basis.