Job Summary
- Applications close:
- Job posted on: 23rd Mar 2020
Looking to either get your career off the ground or wanting a career shift to a company making a real, positive difference? Want to make an impact, and quickly? Have ideas you're keen to share? Looking for a mission you can buy into long-term? Willing to work hard and solve problems to make a real difference to education? Answered yes to all or most, then read on!
At Edrolo we're transforming the way students learn and teachers teach. Our mission is simple: to improve education. But improving education is hard, so we must continue to build-out a world-class team to pursue the huge opportunities in front of us.
We're an Australian, venture-backed edtech startup with global ambitions. We are currently gaining a lot of traction, with over 800 Australian schools as paying customers. Our team in Fitzroy VIC and Alexandria NSW creates cutting-edge online education resources for high school students and teachers in both the VCE and HSC curricula.
We're also Startmate alumni and have some of Australia's and Singapore's brightest investors backing us (Blackbird Ventures, AirTree Ventures, Jungle Ventures).
The School Support Team is made up of a team of passionate high-achievers who are committed to our mission and doing their absolute best by our customers, each other, and internal clients. We’re a fun bunch with a variety of backgrounds, and are looking for someone to jump in and help contribute to our unique culture.
Our Associate role is ideally suited to high achievers who want to be part of a high performance team and are looking to make a real impact and grow their career. We look for people with a proven track record of achievement with the ability (and desire) to solve complex problems. If you've achieved great things in life, business, or academia then this might be the position for you.
The primary responsibility of the role is client service and support within a varied and fun team. We're looking for people with experience and a knack for customer service, Microsoft Excel, and administration experience. Being a startup, there are plenty of opportunities to hit the ground running and make an impact on our procedures and processes now. Additionally, there is excellent growth potential for the right candidate.
We are looking for someone who will be a long-term rockstar within Edrolo; someone who will become integral to our team; someone who is ready to grow and help grow our business.
An excellent customer service manner is required, as is the ability to think creatively and get things done. We look for problem solvers who are switched on and like a challenge. You will need to be able to integrate seamlessly with our existing diverse and fun team.
Wondering where the future might lead? The role has outstanding development potential and is perfectly suited for someone growth-oriented. We have numerous case studies of people moving on from this role into other teams, including leadership positions, Junior Account Manager roles, and junior positions within our Content Team. This is a fantastic opportunity for someone to get in on the ground floor of a rapidly expanding market and office environment, to learn our business and the sector inside out. Simply put, this is an exceptional development opportunity for someone with a growth mindset!
To be successful in this role you will need:
*Whilst this role is based in our Alexandria office, owing to the current global situation with Coronavirus, the hiring process for this role and commencement is likely to be conducted remotely (i.e. from home). We’ll support you with this. Candidates must be prepared that the role will be permanently based in our Alexandria office at the appropriate time.