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Youth Support Worker - Townsville

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence-based and holistic Model of Care which can be viewed here.

Our Townsville Youth Residential Program offers therapeutic residential rehabilitation for young people that have substance misuse and AOD issues. We take people aged from 16-25.

We are looking for a Casual Youth Support Worker who will be passionate about working with young people in a therapeutic youth-focused rehabilitation in our residential service where clients can stay as long as they need. All our programs take a therapeutic and individualistic strength-based approach towards recovery. We offer group therapy and SMART recovery frameworks that support young people with AOD issues.

We have multiple casual positions available based at our Townsville Recovery Services Centre.

You will successfully

  • Provide appropriate support to participants in line with established frameworks and TSA policies and procedures.
  • Assist case workers to address client needs, administer the program contributing to case plans and provide supervision to participants.
  • Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high-quality services

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

You will have

  • Certificate IV in a relevant discipline (or working towards)
  • Knowledge of AOD/Gambling, Community Services and Health Sectors.
  • An understanding of the issues faced by people experiencing AOD and Gambling related issues, mental ill-health and other disabilities.
  • Experience working with people from Aboriginal and Torres Strait Islander background
  • Experience working with people from culturally and linguistically diverse
  • Experience in facilitating pastoral support is desirable.
  • Current First Aid Certificate
  • At least two years in recovery, if applicable
  • A current QLD Drivers Licence
  • Valid QLD Employee Working with Children Check/Blue Card
  • Ability to provide proof of Eligibility to Work in Australia

What we offer

  • As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program - Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members

TSA Social Mission embraces diversity and encourages applications from

  • Aboriginal and Torres Strait Islander people
  • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • People with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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