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Team Leader Doorways Program (North)

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Doorways program is a network of programs and related services which aim to assist vulnerable and marginalised members of society in times of crisis and then through service delivery models assist them to make positive change in their lives. Services include (overview of programs/services).

Doorways aims to use a holistic approach when dealing with members of the community and their individual needs. This is done through both our initial client contact through Emergency Relief and then assessed and referred to other services both internally and externally such as case work, financial counselling, housing supports and mental health services etc.

It is expected that all members of the team actively seek to foster Corps/Doorways integration in accordance with the mission and values of The Salvation Army.


This position leads a team of Doorways workers which may include case managers, support workers, students and volunteers.

Responsibilities include:

  • To lead an effective and high functioning team of paid workers and volunteers to deliver support services to vulnerable and marginalised members of the community across both sites.
  • To ensure service delivery targets are achieved and funding body requirements are met
  • To operationalise the decisions and strategy set by the Regional Manager / State Manager
  • To ensure the site is managed as directed by the Regional Manager / State Manager in consultation with the Corps Officer
  • Centre resources including staffing are allocated and used appropriately in line with requirements of both TSA and relevant funding bodies.
  • A small client case load is carried where required in peak periods or during staff absences
  • A collaborative approach to service delivery and improvement is demonstrated within the team
  • Capability development plans are implemented for the team to improve capability and service delivery
  • Ensuring the centre is adequately staffed


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a permanent part time position, 20 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 5.


  • Tertiary qualification in social work, community services or related field, a degree qualification is preferred
  • Relevant experience in a social service environment including experience in supervising staff
  • Knowledge of the theory and effects of structural disadvantage
  • Children and Families-Knowledge and application of child protection principles, policies, legislation, governing bodies and reporting protocols
  • Knowledge of lifestyle pressures faced by disadvantaged people in the community
  • Knowledge of general models of intervention in social work
  • A current SA Drivers Licence
  • Be able to provide proof of Eligibility to Work in Australia

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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