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Team Leader

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

  • Utilise your experience to assist women and children leaving family violence to reach their goals
  • Work in a supportive environment with a multi-disciplinary team and great work/life balance
  • Excellent Training, supervision and leadership development opportunities

The Salvation Army - Samaritan Women and Children Services (SWACS) provides support programs and accommodation options to promote the safety of women and children who have experienced domestic and family violence and / or complex trauma in childhood. We offer opportunities for women and their children to explore their options to transition into independent housing while allowing them time and a safe space to work through their trauma. Case management provided includes but is not limited to immigration and visa support, education and training, program delivery and community connection. SWACS works to re-establish choice, self-worth and confidence in a trauma informed environment, empowering people to move forward in their lives and make positive choices.


Management and oversight of the case management team, joint working partnerships and community housing providers to ensure that a child focused, strength-based trauma informed practice is in place and in line with organisational policies and local, state and federal governance and funding agreements. Effectively working with program manager, senior practitioner and family specialist to ensure service delivery meets service user needs and allows team culture outcomes to be high.

Responsibilities include:

  • Ensuring that best practice case management tasks are in place and governance is adhered to;
  • In conjunction with program manager, senior practitioner and family specialist continue to build and evolve family violence programs in line with need;
  • Build program capability, knowledge and staff capacity through participation in relevant networks
  • Building and maintaining relevant professional relationships and partnerships as required to work collaboratively within the leadership team to lead during times of change and provide a responsive delivery of specialist support to clients
  • Provide supervision, support and direction to the team and be able to demonstrate experience in effectively dealing and resolving challenging behaviours
  • Have capability to continuously move toward, design and implement future goal directions to ensure we provide a quality service to our consumers

To be successful in the role you will have:

  • Degree or qualification in Social Work, Social Science, Welfare Work or Industry equivalent
  • Knowledge of Trauma Informed Philosophy and Power Threat Meaning frameworks
  • Demonstrated experience in managing a case management team or service, homelessness sector leadership and high knowledge of the issues affecting children and women who are escaping family violence
  • High level of experience delivering family violence and/or homelessness casework outcomes, excellent client engagement and assessment skills.
  • Experience in liaison and communication skills, including the ability to consult and negotiate with relevant agencies in the service sector and the general public
  • Experience and demonstrated competence maintaining comprehensive and accurate Program and client records
  • Computer literacy with experience in Email, Microsoft Excel, Microsoft Word and client management systems
  • Working with Children Check
  • Availability to participate in an on-call roster and occasional weekend work
  • Mandatory National Police Check
  • Full NSW Drivers Licence

Please Note:

The filling of this employment opportunity is intended to constitute a special measure under the Equal Opportunity Act 2010. This position is only available to women.

For more information about SWACS please see our website: https://salvos.org.au/need-help/accommodation-and-housing/


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a full-time position, 38 hours per week ongoing.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 3 (Crisis).

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • People with a culturally or linguistically diverse background


Manager name at karen.verguizas@salvationarmy.org.au using the subject line: Team Leader enquiry via EthicalJobs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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