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Support Worker

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.


We are currently seeking a values-driven and proactive Support Worker to support women; women and children who present for assistance , due to experiencing homelessness, incorporating resilience, trauma informed and strength-based practices. This role will enable clients to feel welcomed, supported and safe by providing encouragement and support that reflects the vision, mission and values of The Salvation Army. The service is a 24/7 service which provides immediate temporary supportive accommodation.

This position works under the general direction of senior staff in operational requirements and practice that requires the application of skills and knowledge appropriate to the position. Other responsibilities include:

  • Support the strategies developed within client's Case Plans to accommodate the needs and goals of the clients/residents.
  • Enable clients to feel welcomed, supported and safe by providing encouragement and support that reflects the vision, mission and values of The Salvation Army.
  • Assist with domestic duties as required

This position reports to the Team Leader and is located at 'Still Waters' Women's, Women's and Children Accommodation Service in Southport.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Crisis Accommodation Level 1.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • Tertiary qualifications within Community Services, Social Work or similar discipline, or extensive relevant experience with a minimum of Diploma qualifications.
  • Need to be available for night and weekend shifts.
  • Current First Aid & CPR Certificate. Current Driver's licence.
  • Willingness to undergo a national police check.
  • Hold a current Working with Children Check (Blue Card)

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background


Mona Strand on mona.strand@salvationarmy.org.au using the subject line: Support Worker enquiry via EthicalJobs

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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