Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

We are seeking an enthusiastic and experienced Case Manager to deliver high quality case management support services to young men, women, and families, including those with accompanying children who are at risk of or experiencing homelessness This position is based in across two sites in St Kilda at the Upton Road youth refuge and Fitzroy North at the Tranmere Street Refuge. It is a great opportunity for people who thrive in an energetic environment and enjoy working in a supportive team.

Youth Services is committed to working in partnership with young people to address the issues contributing to their unique experience of crisis & homelessness, with a particular focus on assisting young people to:

• Develop life and living skills to prepare for independence
• Address issues in relation to health & wellbeing
• Promote opportunities to overcome exclusion and isolation
• Explore education pathways and participation
• Work towards long term sustainable housing

Case managers are expected to carry a mixed caseload of up to 12 young people working across the following program areas.

Youth & Family Outreach Program (YFOP) - supporting young people to live independently in the community, with a particular focus towards supporting young women and accompanying children.

Upton Rd & Tranmere St Youth refuges - supporting young people experiencing significant crisis and homelessness in supportive & therapeutic environments at St Kilda and Fitzroy locations.

Youth Private Rental Access Program (YPRAP) - assists young people prepare for and actively engage with private rental and share rental market, through a combination of support, education and financial brokerage.

Refuge Transitions Program - provides a continuum of support for young people leaving the youth refuge to ensure that independent living options are successfully maintained in the community.

Youth Services staff work within a trauma & psychologically informed practice environment, all staff are expected to work creatively towards ensuring that the support needs of all young people are the first priority.

All applications must provide a copy of their CV and cover letter addressing these key selection criteria:

• To deliver high quality support services to young men, women and families including young people with children
• Knowledge of youth homelessness, crisis intervention, and the ability to collaborate with other program areas within CAP and Crisis Services.
• Skills in engaging and working with the client group, demonstrated capacity to build effective relationships with clients, based on social work, youth work and trauma informed frameworks
• Demonstrated skills in engaging & working with young people with complex support needs, specialist skills in youth AOD, mental health, out of home care & adolescent violence.
• Assessment skills & knowledge of a range of theories including bonding & attachment, trauma, child and adolescent development & strengths based approaches
• Capacity to manage time & competing demands in a high volume crisis setting, whilst maintaining files at DHHS & organisational standard.
• Respond immediately and effectively to unsafe situations on site including client critical incidents

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the well being of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.