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Program Manager Family Violence North and West Metro Area

The Salvation Army

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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

This position is responsible for the management and coordination of a range of specialist Family Violence services funded by the Victorian Department of Health and Human Services through Family Safety Victoria. The North and West Family Service operates across Melbourne's inner and outer north and west metropolitan suburbs and growth corridors, with a discrete service operating out of Barwon, and includes:

  • 24/7 women's refuge, Bella's Place;
  • Longer term refuge, Mary Anderson Refuge;
  • Medium term accommodation in the municipalities of Hume and Moreland;
  • Family Violence Case Management and Outreach Services across all funded catchments;
  • and an After Hours Crisis Response Service for the northern metropolitan suburbs.

The position is also responsible for:

  • Operational refuge accommodation management including oversight over a range of internal practices, policies and guidelines, incl. case management and outreach services
  • Provide high level professional leadership to the workforce and observe best practice management standards as required of The Salvation Army at all level in service provision
  • Programmatic management including oversight of quality and compliance to ensure accreditation standards are met
  • Demonstrate the competencies to deliver an effective high quality comprehensive family violence service with an ability to demonstrate that interventions make a difference to the lives of women and children post family violence
  • Provide advocacy to support the needs of people seeking services from The Salvation Army and associated service along with best practice service delivery; including sourcing and attracting grants and tenders to enhance service provision
  • Build and maintain relationships with Departmental representatives and community sector partnerships ensuring that where appropriate formal agreements exist and that representation at meetings is robust and cooperative

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the well being of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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