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Overnight Outreach Worker

The Salvation Army

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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army 614 is seeking an enthusiastic Overnight Outreach Worker to provide intervention service for vulnerable and at-risk people within the CBD by offering a high level of quality, effective, integrated and responsive support services.

The Salvation Army Melbourne Project 614 program consists of a team of staff and volunteers based in the City of Melbourne who are passionate about working with those who live on the fringes of society to address issues of homelessness or risks related to homelessness, mental health issues, addiction or social poverty. Connecting with many people each day, the program works to achieve positive outcomes for clients.

The Night Outreach position is a 3 month fix term role, 4 nights a week 11pm - 7:00am providing high a level of quality, effective, integrated and responsive services to proactively address homelessness. Working in a team of 2 and supported by volunteers, this position works collaboratively with emergency services (police, hospitals) and stakeholders across the City of Melbourne.

About the Role

The Overnight Outreach Worker will work help to address homelessness by:

  • Working collaboratively with other staff, volunteers, service providers, local communities, stakeholders and networks.
  • Engaging with persons who are sleeping rough in the CBD and surrounding suburbs in a positive and proactive manner with rapport established based on trust and respect.
  • Undertaking assessments and where an individual has been identified as vulnerable and/or at risk, coordinate transportation home and/or to suitable accommodation.
  • Attending to all requests for assistance as soon as possible, with delay's notified.
  • Proactively and positively promote and implement Pathways out of homelessness to achieve positive outcomes.
  • Overseeing up to 2 volunteers per night.
  • Developing a strong understanding of services available during COVID19 pandemic to allow for appropriate referrals and support.
  • Providing appropriate referrals to day service programs, both within The Salvation Army and externally.
  • Nightly management of the 1800 COMMUNITY number.

About you

  • Degree qualification in Social Work / Community Work / Welfare or related discipline.
  • Cert. IV in Mental Health and other Drugs and Alcohol desirable.
  • A minimum of 3 years' experience working within the homelessness sector.
  • Discretion and judgement at times in the performance of duties.

Requirements of the Role

  • A national police record check
  • A current and valid employee Working with Children Card
  • A current Victorian Driver's licence is required (manual preferred).
  • Must have legal rights for working in Australia.

For questions about the position or to have a confidential discussion

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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