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Marketing Manager - Supporter Experience

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Delivering a great experience for our generous and committed supporters is the most important focus of the Fundraising team at The Salvation Army. It is at the heart of generating the support needed to shape a better, brighter future for Australians in need.

As the Marketing Manager (Supporter Experience), you will come to work every day, motivated in the knowledge that your career contribution has purpose and drives positive social impact.

Working as part of the Supporter Experience, Acquisition and Growth team, which brings together the Supporter Experience, Direct Marketing and Data Analytics & Insights teams, you will use data insights to inform strategy and optimise supporter experience, loyalty and retention.

You will be responsible for developing and leading strategy and programs that build exceptional donor journeys through the lifecycle, to aid the delivery of long-term growth and engagement.

About you:

  • Degree in Marketing/Fundraising/Management or equivalent
  • Minimum 5 years' experience in a similar role
  • Proven track record in a customer experience, fundraising or marketing environment
  • Demonstrated experience developing and implementing customer journeys / lifecycle programs to deliver strategic outcomes.
  • Strong collaboration and project management skills
  • Exceptional written and verbal communication skills

Benefits and Culture:

  • Non for profit salary packaging benefits
  • Hybrid working arrangements
  • Career progression opportunities
  • Close to public transport
  • An inclusive culture of dedicated, passionate and professional team members

How to Apply:

If you would like to work for one of Australia's leading not-for-profit organisations and have the satisfaction of knowing that your career contributes positively to the lives of thousands of Australians each year, please apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

How to apply

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