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Housing and Early Intervention Case Manager

The Salvation Army


We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role, we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.


The Housing and Early Intervention Case Manager works in a team to support individuals and families to sustain current accommodation and avoid entering homelessness, offers support for other workers and services to identify and secure suitable and sustainable housing and participates and networks with other services and partner organisations to collaborate with n group service events.

Reporting to the Program Manager this position is located at the Inner City Homelessness Service, Surry Hills.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a permanent full time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Crisis Accommodation Employee Level 2.


  • An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army. ·
  • Tertiary qualifications, or working towards, (minimum Bachelor degree) in Community Services, Social Work or related discipline.
  • Minimum 1 year case management experience.
  • Demonstrated experience and working knowledge of the community services sector in NSW, with a specific emphasis on homelessness and family/domestic violence (including issues, trends, resources & services etc.).
  • Current NSW C-Class Drivers licence.
  • Current Senior First Aid Certificate.
  • Criminal History Check and a clear Working with Children's check.
  • Demonstrated experience in building and maintaining collaborative relationships with key service providers.
  • Experience working with people from culturally and linguistically diverse backgrounds and religions.
  • Professional development required to maintain skills for the role.

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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