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Family Violence Crisis Outreach Case Manager

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Excellent full time opportunity to work with a dynamic team in the the Family Violence sector based in the Sunshine Western Metro area.

  • Be part of a dynamic Family Violence Specialist team committed to supporting and assisting women with and without children who are seeking crisis intervention, case management, practical assistance, information or support in relation to their experience of family violence.
  • Work in a positive work culture within a friendly and supportive team environment
  • Earn a competitive salary with Salary Packaging available
  • Accrue a Rostered Day Off (optional)

About Us

The Salvation Army (TSA) is a dynamic and well-established organisation providing a range of support services including homelessness

West Metro Family Violence Crisis Outreach program sits in Western Metro Homelessness Service in Sunshine

The Role

TSA Family Violence Stream is seeking to employ a full time Case Manager within the West Metro Family Violence Crisis Outreach Service. This position is part of a team of specialist Family Violence Case Managers, delivering a high quality and therapeutic service to women and their children who are experiencing Family Violence.

Specialist Competencies include:

  • A Good understanding of the gendered nature and dynamics of family violence.
  • Understand impacts of family violence on children
  • Practice encompasses Feminist, Human Rights and Social Justice Frameworks, underpinned by strength based and client focused approach.
  • Competent experience in Case Management Support
  • Experience of using appropriate assessment tools to identify risk to safety and well being and needs including immediate risk
  • Knowledge and skill to provide effective integration, collaboration and advocacy with other community service providers.
  • Ability to provide reflective conversations and outline the best practice approach.

Desired Competency

  • Understanding and knowledge of Case management support
  • The willingness to work in accordance with The Salvation Army's mission and values and comply with Organisational and Network policies and procedures.

Qualifications and Experience

  • Possesses Tertiary qualifications in social work, social sciences or related field (Degree qualification is preferred).
  • Related experience in a social service environment

Requirements of the role

  • A national police record check
  • A current and valid Working with Children Check
  • A current Victorian Drivers licence

To work in a integrated assessment and response program in TSA Family Violence Stream and in partnership with other specialist family violence services in West Melbourne

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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