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Family Violence Crisis Outreach Case Manager

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence. We offer refuge, children's and parenting services, counselling, support, men's programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.

The Role

TSA Family Violence Stream is seeking to employ a part time (19 hours per week) Case Manager within the West Metro Family Violence Crisis Outreach Service. This is a fixed term position to June 2021

This position is part of a team of specialist Family Violence Case Managers, delivering a high quality and therapeutic service to women and their children who are experiencing Family Violence.


  • A Good understanding of the gendered nature and dynamics of family violence.
  • Understand impacts of family violence on children
  • Practice encompasses Feminist, Human Rights and Social Justice Frameworks, underpinned by strength based and client focused approach.
  • Competent experience in Case Management Support
  • Experience of using appropriate assessment tools to identify risk to safety and well being and needs including immediate risk
  • Knowledge and skill to provide effective integration, collaboration and advocacy with other community service providers.
  • Ability to provide reflective conversations and outline the best practice approach.
  • A current Victorian Drivers licence

Desired Competency

  • Understanding and knowledge of Case management support
  • The willingness to work in accordance with The Salvation Army's mission and values and comply with Organisational and Network policies and procedures.

Qualifications andExperience

  • Possesses Tertiary qualifications in social work, social sciences or related field (Degree qualification is preferred).
  • Related experience in a social service environment


  • As a registered not-for-profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation
  • Accrue a Rostered Day Off (optional)

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

How to Apply

If you would like to work for one of Australia's leading not-for-profit organisations and have the satisfaction of knowing that your career contributes positively to the lives of thousands of Australians each year, please apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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