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Doorways Case Worker - Rockhampton

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Do you see the potential in every person, no matter where they've come from? Do you love walking alongside people to help them unlock their potential, all the while letting them direct their own path?

If you answered yes to these questions, please read on…

TSA Doorways is a holistic community service model designed to meet immediate crisis needs and build people's capacity to achieve greater independence.


Reporting to the Doorways Regional Manager (DRM), the Doorways Case Worker is responsible for providing case work support to community members who request material assistance and to those who would benefit from more specialised assistance.

You will provide support, guidance and encouragement within a case work setting, to community members who are wanting to make positive changes in their life. You will have the ability to explore with community members the deeper issues that have been contributing to their presenting situation, with a view to building longer term capacity and resilience.

We have a permanent role available, 22.8hrs per week at our Rockhampton location with some flexibility to negotiate when these hours are worked across the Monday to Friday working week.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • An alignment to, and willingness to promote and support, the Mission, Vision and Values of The Salvation Army.
  • A minimum qualification of Diploma in relevant discipline (e.g. Community Services Work) is required or significant relevant experience would be considered.
  • Demonstrable experience in working with disadvantaged Community Members to assist them to affect positive change in their lives.
  • The ability to motivate and guide others to help them achieve their goals
  • Demonstrate the ability to deal with unpredictable situations and behaviour, violence and problems associated with substance abuse and mental health issues.
  • Experience in establishing and developing collaborative networks and partnerships with internal partners and external organisations
  • Hold a valid Blue Card (QLD)
  • Valid driver license, a comprehensively insured vehicle and willingness to use for work related purposes (mileage paid for work related travel).

For any enquiries in relation to this role, please contact the Doorways Regional Manager, Ben Brewer, at ben.brewer@salvationarmy.org.au, using the subject line: Doorways Case Worker enquiry via EthicalJobs.

This position has been re-advertised therefore previous applicants need not apply.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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