Do you have a passion for retail?

Why work with Salvos?

When you work for the Salvos you are making a difference to the community and lives of others. A career with purpose, where you can help society's most vulnerable as we care for people, create faith pathways, build healthy communities and work for justice.

About the role

We are seeking a dedicated Customer Service Assistant who will assist the Thrift Shop Manager(s) to lead and develop the stores to maximise profits and strengthen links between thrift shops, Community Support Service, wider community and Corps. This role will have supervisory responsibilities of volunteers.

Responsibilities include

• Maximise sales and revenue through processing of donations to the store
• Implement stock rotation and stock management processes to ensure optimal store stock levels are maintained
• Deliver excellence in customer service by responding to customer needs, training staff in best practice customer service
• Ensure all programs are managed within approved budgets, meet all funding body and legislative requirements and operate within TSA mission and values
• Assist with the store financial processes including completion of daily cash reconciliation, preparation of cash floats and banking
• Report any property or equipment damage and coordinate all repairs in consultation with Thrift Shop Manager and Corps Officer Maintain all site security standards

This is a Casual Part Time position for 12 hours per week between 12pm-4pm on Thursdays, Fridays and Saturdays. based in Ocean Grove, VIC. Salary and conditions are in accordance with General Retail Industry Award L2.

What you will have

• Certificate in Retail Operations / Diploma of Business is desirable
• A current VIC Drivers Licence
• Retail management experience is highly desirable
• Merchandising and store presentation skills
• Experience managing stock
• Experience working and managing volunteers preferred
• Basic working knowledge of programs such as Microsoft Word and Excel
• Physical ability to safely sit, stand, walk regularly and for long periods of time
• Physical ability to push, pull, lift, carry items up to 10 kilos in weight
• Physical ability to climb ladders

Benefits working at The Salvation Army

• Employee Assistance Program - Independent confidential counselling service
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• An inclusive culture of dedicated, passionate, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.