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Case Worker - Gold Coast Recovery Services

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Case Worker (Community) - Gold Coast Recovery Services

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. Each of our services across Australia offer a unique program for people experiencing alcohol or drug problems. Residential treatment centres, community-based support programs, counselling and withdrawal management services are just some of the options available.


We are currently seeking a values-driven and proactive Case Worker to provide effective service delivery including case management, assessment, referral, education (including group work) and support in accordance with TSA guidelines, ensuring a comprehensive participant led recovery based service is provided. Key responsibilities include:

  • Provide efficient day to day service delivery through education, interventions, group work, assessment, referral and case work within a recovery orientated and person led service environment.
  • Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high quality services
  • Acquire and maintain a good working knowledge of referral and support options for participants.
  • Work collaboratively and professionally with other services.

This position is currently located at Gold Coast, Queensland.


  • As a registered not for profit organisation, in addition to your remuneration, you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, level 4.


  • Minimum of Diploma level qualification in a relevant discipline
  • Current Driver's licence
  • Willingness and ability to work shifts across the week - Monday to Sunday
  • Knowledge of AOD/Gambling, Community Services and Health Sectors.
  • Demonstrated experience and ability to work with those impacted by substance abuse, gambling and mental health conditions.
  • High level of interpersonal skills including the ability to network, consult and negotiate with a range of internal and external participants and services.
  • Highly effective planning, organisational, problem solving and evaluation skills
  • Energetic and flexible with a positive attitude
  • Ability to develop and tailor programs to meet participants' needs.

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • People with a culturally or linguistically diverse background


For enquiries/position description, please contact Patrina on patrina.malopito@salvationarmy.org.au, using the subject line: Case Worker - Gold Coast Recovery Services enquiry via EthicalJobs

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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