Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

• Full time role
• Based in Dooralong
• Utilise your skills and experience and join the team

As a Case Worker you will provide effective service delivery, ensuring case management, assessment and referral, education and support are provided in accordance with TSA guidelines, ensuring a comprehensive participant led recovery based service is provided.

Key Responsibilities:

Service Delivery:

• Provide efficient day to day service delivery through education, interventions, group work, assessment, referral and case work within a recovery orientated and person led service environment.
• Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high quality services.

Networking:

• Acquire and maintain a good working knowledge of referral and support options for participants.
• Work collaboratively and professionally with other services.

Essential Qualifications and Experience:

• Minimum of Diploma in a relevant discipline
• Knowledge of AOD/Gambling, Community Services and Health Sectors.
• Demonstrated case management experience
• Experience facilitating psychoeducation and therapeutic groups to diverse populations
• Capacity to deal with unpredictable situations and behaviour utilising de-escalation techniques.
• Demonstrated ability to deal with problems associated with substance abuse, gambling and mental health conditions.
• Demonstrated commitment to quality customer service and continuous improvement strategies
• Experience working with people from Aboriginal and Torres Strait Islander background and from culturally and linguistically diverse backgrounds and religions.
• Experience working in collaboration with other organisations.
• Experience in facilitating pastoral support desirable.
• WHS - knowledge of work health safety obligations and to practice these in the workplace in line with TSA policy & procedures and legislation.
• Professional development required to maintain skills for the role.
• An appreciation of and the ability and willingness to promote, support and model the values and ethos of The Salvation Army.
• Comply with The Salvation Army Organisational Code of Conduct which includes an alcohol, gambling and drug free workplace
• At least two years' experience in recovery, if applicable.
• Ability to liaise and work across disciplines, both internally and externally
• Strong problem solving, decision making and evaluation skills
• Sound written and verbal communication skills
• High level of interpersonal skills including the ability to network, consult and negotiate with a range of internal and external participants and services.
• Highly effective planning, organisational, problem solving and evaluation skills
• Ability to work independently and as a part of a multi-disciplinary team
• Sound computer literacy
• Energetic and flexible with a positive attitude
• Ability to critically reflect on professional practice and attitudes
• Ability to develop and tailor programs to meet participants' needs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.