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Case Worker - Dooralong

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here: https://www.salvationarmy.org.au/scribe/sites/auesalvos/files/need-help/AOD_National_Model_of_Care.pdf.

The Dooralong Transformation Centre is Australia's largest drug, alcohol and gambling rehabilitation centre providing residential support services in an abstinence based, drug-free environment.

The Dooralong transformation Centre operates under The Salvation Army Bridge Program with incorporates:

  • Group discussion and one-on-one sessions
  • Drug and alcohol education
  • Health care assistance
  • Recreational activities
  • Vocational training

The combined programs result in a holistic approach to the treatment of addiction, enabling participants to strive towards physical, mental, emotional, social and spiritual well-being.


We are currently seeking a proactive and values-driven Case Worker to provide effective support to participants, ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a participant lead recovery based service. Other key responsibilities include:

  • Provide appropriate support to participants in line with established frameworks and TSA policies and procedures.
  • Assist case workers to address client needs, administer the program contribute to case plans and provide supervision to participants.
  • Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high quality services.
  • In line with agreed delegation make decisions consistent with TSA Recovery Services and Centre Policy and procedures in relation to participant/staff matters.

Reporting to the Senior Case Worker this position is located at 1467 Dooralong Road, Dooralong.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a permanent full time position, 38 hours per week.
Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 4.


  • Diploma in Alcohol and or Other Drugs or a similar discipline
  • Knowledge of AOD/Gambling, Community Services and Health Sectors.
  • An understanding of the issues faced by people experiencing AOD and Gambling related issues, mental ill health and other disabilities
  • Experience working with people from Aboriginal and Torres Strait Islander background.
  • Experience working with people from culturally and linguistically diverse backgrounds and religions.
  • Ability to liaise and work within a multi-disciplinary team both internally and externally
  • Strong problem solving, decision making and evaluation skills
  • Ability to work independently and as a part of a multi-disciplinary team
  • Sound computer literacy
  • Ability to critically reflect on professional practice and attitudes.
  • Comply with The Salvation Army Organisational Code of Conduct which is an alcohol, gambling and drug free workplace
  • At least two years in recovery
  • A current and valid Drivers Licence
  • Be able to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

POSITION DESCRIPTION and ENQUIRIES: Lyndel Taylor 02 4355 8000

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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