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Case Worker

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here: www.salvationarmy.org.au/scribe/sites/auesalvos/files/need-help/AOD_National_Model_of_Care.pdf


Provide effective service delivery, ensuring case management, assessment and referral, education and support are provided in accordance with TSA guidelines, ensuring a comprehensive participant led recovery based service is provided. Responsibilities include:

  • Provide efficient day to day service delivery through education, interventions, group work, assessment, referral and case work within a recovery orientated and person led service environment.
  • Demonstrate commitment to an environment that values continuous improvement and innovation in the delivery of high quality services
  • Acquire and maintain a good working knowledge of referral and support options for participants.
  • Work collaboratively and professionally with other services

Reporting to the Program Manager this position is located at Brisbane Recovery Services Centre in Red Hill.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a full time position, 38 hours per week fixed term for 12 months.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 4.


  • Minimum of Diploma level qualification in a relevant discipline
  • Knowledge of AOD/Gambling, Community Services and Health Sectors
  • Demonstrated experience and ability to work with those impacted by substance abuse, gambling and mental health conditions
  • Experience working with people from Aboriginal and Torres Strait Islander background
  • Experience working with people from culturally and linguistically diverse backgrounds and religions
  • A willingness and ability to work shifts across the week - Monday to Sunday
  • A current QLD Drivers Licence
  • Ability to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • People with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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