Why this role matters

At The Salvation Army, we are dedicated to providing comprehensive support to individuals who are at risk of or have experienced human trafficking, slavery, and slavery-like practices.

Our mission is to deliver person-centred, trauma-informed, and holistic services in a fast-paced service delivery environment to ensure the best outcomes for everyone referred to us for assistance.

About the role

We are seeking a skilled, compassionate and proactive Case Manager to deliver screening, assessment, and short-term case management interventions as part of The Salvation Army's Additional Referral Pathway (ARP) Program to support the journey to recovery for victim-survivors experiencing or escaping modern slavery.

We have multiple full-time and part-time positions available in Sydney, New South Wales. However, candidates from other states are encouraged to apply.

Reporting to the Team Leader this is a fixed term (until December 2025) position.Salary and conditions are in accordance with the SCHADS Award, Level 5.

You will successfully

• Work collaboratively to offer high-quality support to adults, young people, and children who may be at risk or have experienced trafficking or modern slavery.
• Conduct assessments, provide short-term case management, and facilitate referrals, all with a focus on maintaining client safety and accessing appropriate support pathways.

You will have

• A degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
• A valid and current relevant State Employee Working with Children Check.
• A sound knowledge of modern slavery and trafficking offences in Australia.
• Experience working with victim-survivors of modern slavery, Domestic and Family violence and people on Temporary Visa as well as conducting safety planning and risks assessments.
• The ability to work effectively with people from diverse cultural and linguistic backgrounds.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're inspired by the chance to make a real difference in the fight against human trafficking, slavery, and exploitation, and if you're driven by a genuine desire to transform lives, we want to hear from you.

We are seeking compassionate individuals who can support the journey to recovery for victim-survivors experiencing or escaping modern slavery. Please submit your current CV and a cover letter detailing how your experience and commitment align with the essential requirements of this role. Together, we can create lasting change and offer hope to those in need.

Applications will close as soon as a suitable candidate is secured.

For any questions about the role, please contact Neenu Thomas, Program Manager of Additional Referral Pathway at [email protected], using the subject line: Case Managers enquiry via EthicalJobs, or 0428 628 177.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.