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Case Manager - Women & Children

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

  • Utilise your experience to assist women and children reach their goals
  • Become part of an organisation that really makes a difference
  • Work in a supportive environment with a great team and great work/life balance
  • Excellent Training Opportunities

The Salvation Army - Samaritan Women and Children Services (SWACS) provides supported accommodation where women with or without children can feel safe. Working with residents, aged 18+, most of whom have experienced complex trauma in childhood or through domestic and family violence. We offer opportunities for women and their children to exit out of homelessness and into independent housing. Case management around immigration, education and training, living skills and outreach, SWACS works to re-establish choice, self-worth and confidence in a trauma informed environment, empowering people to move forward in their lives and make positive choices.

The Role:

The SWACS' team, located in the Inner City, Sydney, assists people by providing emergency and supported accommodation with an emphasis on supporting women and children at risk or experiencing homelessness due to domestic and family abuse, addiction, mental health, Visa or immigration issues, child protection assistance programs and housing crisis to find secure housing and reconnect with community. We are currently seeking two full time facilitators to join our dynamic, committed team with a passion for working with families and CALD and Aboriginal and Torres Strait Islander people.

To be successful in the role you will have:

  • A tertiary qualification in welfare or relevant areas
  • Established knowledge & understanding of family and domestic abuse, homelessness, relevant health, addiction & welfare issues and appropriate intervention strategies
  • Demonstrated experience in working with families and women with trauma
  • Highly developed interpersonal skills, including written, verbal, listening & networking skills, & the ability to work within a multi-disciplinary team
  • Demonstrated computer literacy for use in client work & other documentation
  • Demonstrated knowledge of rapid rehousing strategic responses to ending homelessness
  • Willingness to work within a Trauma Informed / Power, Threat Meaning Framework
  • A current driver's licence, Senior First Aid Certificate
  • Empathy and knowledge of The Salvation Army's principles & ethos

In return you will be rewarded with excellent benefits, including regular supervision, clinical group supervision and ongoing training. Successful applications must include a current resume and a cover letter addressing the essential criteria listed above.

Applicants must also have the right to work in Australia, a current, full Working with Children Check and will be subject to a satisfactory National Police Check, it is also essential to have a current NSW class C driver's licence for this position.

Please Note:

The filling of this employment opportunity is intended to constitute a special measure under the Equal Opportunity Act 2010. This position is only available to women.

For more information about SWACS please see our website: https://salvos.org.au/need-help/accommodation-and-housing/

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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