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Case Manager

The Salvation Army

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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Homelessness Melbourne Metro is committed to providing person-centred care, trauma-informed practice and a strengths-based approach to improve the health, well-being and housing outcomes for people experiencing homelessness.

Service Profile

The Homelessness Melbourne Metro region is a large Homelessness provider in the inner city of Melbourne and provides a comprehensive range of residential & community services across seven sites in St Kilda, Footscray, North Melbourne, West Melbourne, Kensington and Fitzroy.

Community programs include the Crisis Contact Centre, Community Outreach Services for single adults, support for older people in public housing, rough sleeper & street sleeping initiatives, community participation and AOD support.

Residential services operate from Foley House in Footscray, the Open Door in North Melbourne and Flagstaff in West Melbourne.
Homelessness Melbourne Metro is supported by co-located services including the TSA Chaplaincy program, Bolton Clarke primary health service and NDIS support coordination.

We are looking for a progressive and compassionate Case Manager who shares our mission & values and is committed to achieving positive client outcomes. If you have the passion and drive to commit yourself to a challenging and rewarding role, working with people experiencing homelessness, please contact us for a copy of the position description.

The position

The Melbourne Street to Home (MS2H) service is led by Launch Housing and is delivered in partnership with The Salvation Army and Bolton Clarke to provide a multi-disciplinary team approach. MS2H provides housing and support to rough sleepers in the Melbourne CBD and surrounds. MS2H works with the highest acuity clients directly referred from the rough-sleeper teams, who identify rough-sleepers with a chronic history of homelessness and people with multiple and complex needs.

MS2H use an assertive outreach approach through intensive support to engage with people sleeping rough. MS2H provides coordinated housing, support services and health intervention. It is a Housing First program which aims to provide a rapid housing response and intensive support pre- and post- housing. Flexibility, persistence, creativity, and responsiveness are cornerstones of the MS2H model.

We are committed to working with the most disadvantaged, marginalised, and complex members of our community to support them in recovering from their experience of trauma and homelessness.

We are looking for an enthusiastic Case Manager who:

  • Has experience working with rough sleepers or vulnerable clients who have multiple and complex needs
  • Understands the range of needs and issues affecting people who are homeless or at risk of homelessness
  • Is an effective communicator and natural relationship builder
  • Works collaboratively with clients and other organisations to achieve common goals
  • Takes accountability for your work outcomes and can form and maintain strong relationships
  • Have outstanding time management skills with the ability to self-direct and work independently when needed

Essential Criteria

  • Relevant Bachelor or higher qualification in welfare or social work is required
  • A valid and current Victorian driver's licence
  • National criminal history check (and an international criminal history check if you have lived outside of Australia within the last 5 years)
  • VIC Working with children check

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

What we offer

  • As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program - Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members
  • Permanent full-time position
  • Located in West Melbourne, close to public transport

Applications will only be assessed if they include a CV and cover letter.

Please contact Tara Mc Namara for a position description, or if you would like to discuss the position in more detail:

Tara Mc Namara - Team Leader of Melbourne Streets to Home

E: [email protected] using the subject line: Case Manager enquiry via EthicalJobs.

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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