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AOD Support Worker - Karratha

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Karratha Women's Refuge is a refuge which provides short term crisis accommodation for women with or without children who are escaping Family & Domestic Violence and or other crisis. At any one time the KWR accommodates up to 4 families of women with/out children.


The position of Family Support Worker will work with women and children affected by family and domestic violence and/or other crisis. They may present with other intersecting support needs which may include grief, trauma, mental health, substance misuse, parenting and independent living skills.

As a Support Worker of the Karratha Women's Refuge your key duties will include (but are not limited to):

  • Provide phone assessment, intake, induction and orientation for new clients.
  • Complete intake paper work and obtain informed consent.
  • Build rapport and establish effective relationships that support service delivery and help clients to feel welcome and safe.
  • Support case planning by discussing, promoting and assisting with case planning tasks.
  • Assist clients with immediate safety needs that may include mindfulness, de-escalation, hospital assistance, family support, relocation, police assistance, etc.
  • Provide family education, family violence education and parenting support.
  • Assist with exit planning and exit follow up as needed.
  • Respond to emergency situations during the on-call/recall period which includes (but not limited to) severe illness or injury, fire or other evacuation situations, severe anxiety, suicidal ideation, major conflict or premises breach.


This is a part time position, 55 hours per fortnight fixed term to 30 December 2020.

Salary and conditions are in accordance with the SCHADS award 2010, Community Services Stream, Level 4.


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits, in addition to your remuneration
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


  • Tertiary qualification in Social & Community Services or related field
  • Relevant experience with Family & Domestic Violence and Homelessness
  • First Aid Certificate
  • A current WA Drivers licence
  • Ability to provide proof of Eligibility to Work in Australia

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

For enquiries and to view the position description, pleases go to the Salvos Careers page and enter job reference R3733.

How to apply

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