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AOD Outreach Support Worker

The Salvation Army

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here: https://www.salvationarmy.org.au/scribe/sites/auesalvos/files/need-help/AOD_National_Model_of_Care.pdf


We are currently seeking a values-driven and proactive AOD Outreach Support Worker to provide case work to individuals experiencing the impact of addiction from Alcohol and Other Drugs.

In collaboration with TSA's wider AOD Support Services (Harry Hunter Recovery Centre and Bridge House Non- Residential Services) this role will provide high quality holistic outreach support services to all service recipients. Those activities include;

  • development of case plans that promote ensure personal safety and best interests of clients
  • crisis counselling and intervention
  • support and advocacy
  • exit planning and transitional/outreach
  • community engagement and development

Reporting to the Program Manager: Non-Residential Services this position will also support clients in the community who fall under the National Partnership Agreement - with WA Primary Health Alliance (WAPHA).


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a permanent part time position, 15.2 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, level 4.


  • Associate diploma with relevant experience; or relevant certificate with relevant experience, or experience attained through previous appointments, services and (or) study of an equivalent level of expertise and (or) experience to undertake the range of activities required.
  • Relevant experience within Alcohol and Other Drug (AOD) sector
  • Knowledge of the physical, emotional, psychological and behavioural impact of trauma and abuse.
  • Knowledge of lifestyle pressures faced by disadvantaged people in the community.
  • Knowledge of human development theory.
  • Knowledge of general models of intervention (particularly harm minimisation) in a social work context.
  • Utilises case management processes appropriate to the client need
  • Identifies and uses appropriate strategies to deal with challenging or high-risk situations
  • Current First Aid Certificate with CPR
  • Current Working with Children Check
  • A current WA Drivers Licence
  • Be able to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background


Helen Kemp, Manager Alcohol and Other Drug Services Western Australia, Bridge House on helen.kemp@salvationarmy.org.au, using the subject line: AOD Outreach Support Worker enquiry via EthicalJobs or (08) 6218 9100.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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