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Support Workers - Toora Alcohol & Other Drug (AOD)

Toora Women Inc.
  • Support Worker - Toora and Alcohol and Other Drug (AOD) Service
  • Full-time Monday to Friday, 76 hours per fortnight.
  • ACT Community Sector MEA Level 4 - $82,045 to $88,277 per annum, plus super and salary packaging.
  • Applications will be assessed as they are received.


Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:

  • domestic, family and sexual violence
  • mental health issues
  • drug or alcohol dependency
  • homelessness or needing support to stay out of the homelessness system; and/or 
  • time in ACT Corrections.

Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.


The AOD Support Worker will take responsibility for the day to day practical aspects of service delivery, including assisting and supporting the team members in their day to day activities and ensuring quality outcomes in direct service delivery to women accessing the Toora AOD programs.

The Support Worker will assist service users with their basic needs in the Day Program and supported accommodation settings.

The Support Worker will ensure that the day to day provision of her support will be delivered within the scope of the service agreement, agreed frameworks and in accordance with the policies and philosophies of the organisation.


  • Undertake basic assessment of safety and risk
  • Follow up on some aspects of case management plans with women as directed by senior staff
  • Provide support to address areas of women’s needs as directed by senior staff (eg. drive to appointments, assist with medication)
  • Assist workers with groups and projects as required
  • Facilitate access for clients to other community or mainstream services as required.
  • Well-developed communication skills with an ability to adapt communication to suit diverse stakeholders
  • Able to build strong relationships and work cooperatively, identifying and overcoming barriers to collaboration.
  • Ability to stay calm under pressure and manage own emotions even in difficult situations.
  • Resilient and adaptable, able to respond to challenges in a positive manner and be flexible to change.
  • Computer skills in Microsoft Office.


  • Diploma in AOD Community Work and 1 year experience in community sector
  • Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
  • Possess a current driver’s license and be willing to drive.

Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.


For additional information please contact Alex Durrant at [email protected] using the subject line: Support Workers (AOD) enquiry via EthicalJobs.

A position description is attached.

How to apply

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