• Classification:  ACT Community Sector MEA 2014 – 7.1 - 8.3 ($100,262 -  $113,066 full time)
• Appointment Type: Permanent Part-time, 72 hours per fortnight

PRACTICE FRAMEWORK

Toora Women Inc supports women with complex issues who have experienced past or present traumas such as domestic and sexual violence; women impacted by their own or another’s drug and alcohol use and/or mental health issues; women experiencing homelessness or needing support to stay out of the homelessness system; and women in the ACT corrections system.

Our current drug and alcohol, domestic violence and homelessness programs range across variety of settings such as crisis and transitional accommodation, day centre and outreach support, allowing Toora to provide a wrap-around trauma informed care model, in an integrated service system.

All services are based on a theoretical model of recovery, respect and empowerment. This includes encouraging self-help and minimising the effects of institutionalisation and the harm associated with dependencies.

For more information on Toora, please visit our website www.toora.org.au.

SUMMARY OF BROAD PURPOSE OF THE POSITION

Toora is seeking an experienced Policy, Quality and Risk Officer to lead the further development, review and implementation of quality management systems to ensure funding, legal and accreditation requirements are met and best practice is achieved.

The role includes the creation, review or revision of organisational policies and processes as well as risk management.

JOB SPECIFICATION

Key working relationships

The Policy, Quality and Risk Officer is responsible to the Chief Executive Officer (CEO).

This position requires the development and maintenance of strong working relationships with:

• Toora Board;
• Toora Leadership team;
• Toora services and program teams;
• Accrediting bodies, including but not limited to Quality Innovation Performance Limited (QIP), Community Services Directorate and Australasian Therapeutic Communities Association (ATCA);
• Other relevant services, including but not limited to third party service providers such as the online risk management system administrators and website developers.

DELIVERABLES

• Strategic contribution to the overall running of Toora Women Inc.
• Policy development and management
• Quality assurance/quality improvement, including development, monitoring and ensuring compliance with risk management plan

PERSON SPECIFICATION/ SELECTION CRITERIA

Essential Criteria:

• Relevant qualifications in a social science field, post graduate qualifications in management and/or a relevant discipline.
• Must possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
• Must possess a current driver’s license and be willing to drive.
• Well-developed knowledge and ability to implement quality assurance / quality improvement principles in a medium sized community organisation
• Knowledge of tools, concepts and methodologies of quality assurance
• Knowledge of relevant regulatory requirements
• Experience in policy development and implementation
• Ability to research, develop and implement quality improvement information and when required, present information and motivate staff in engaging with these processes.
• Good data analysis skills e.g. analysing Survey Monkey data
• Good communication, negotiation, liaison and facilitation skills
• Proven skills in attending to detail and process with the ability to take initiative, finish projects and meet tight deadlines without supervision.
• Proficient computer skills including the use of Microsoft Office applications.

All applicants MUST look to Toora Women Inc. website: www.toora.org.au for full details to address selection criteria before applying.

Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.