• Permanent part time, 72 hrs per fortnight
• MEA level 5/6, salary packaging and generous leave entitlements

Thank you for your interest in a position as Case Coordinator at Toora Women Inc.

The total salary and benefits package for these 72 hours per fortnight positions may consist up to:

• Base wage of $40.64 to $46.27 per hour - $76,078 to $86,617 per annum
• Salary Packaging option to $16,000 - $ 5,500 saved tax (approx.)
• Superannuation at 9.5% - $7,227 - $8,228 per annum
• Employee self-care allowance - $300 per annum

Plus

• 5 weeks’ annual leave with loading at 20%
• 8 weeks long service leave after 5 years’ employment
• TOIL provisions
• Training, mentoring, supervision and access to resources
• Access to support through the Employee Assistance Program
• High level of diversity and satisfaction in the role
• Excellent working environment within a warm and supportive team
• Opportunity to make a difference for women in the community with complex needs

About Toora Women Inc.

Toora Women Inc. supports women with complex issues who have experienced past or present traumas such as:

• domestic, family and sexual violence
• mental health issues
• the impact of their own or another’s drug and alcohol use
• homelessness or at risk of homelessness
• the ACT corrections system.

Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings such as crisis, transitional and head tenancy accommodation, along with outreach support, day program and counselling, allowing Toora to provide a wrap-around trauma-informed care model, in an integrated service system. We deliver these complex services within human rights and gendered framework.

About the Employment Opportunity

A permanent case coordinator position has become vacant to work from our Toora Domestic Violence and Homelessness Service in Canberra ACT.

Toora’s Domestic Violence and Homelessness Service (TDVHS) is an accredited service which offers a range of supports for women (with or without children) and families in all their diversity.

The Case Coordinator provides direct service delivery and ensures quality outcomes for clients who are homeless or are at risk of homelessness. This includes the provision of safe and secure crisis and transitional accommodation and outreach support, and comprehensive case management to address key areas of the client’s health and other needs. The Case Coordinator will assist clients to develop critical analysis of their circumstances and to achieve change in their interpersonal environment and broad social conditions.

Your key responsibilities will fall within the following categories:

• Service Delivery - providing crisis, transitional and outreach support to women who are accessing TDVHS within a case management framework,
• Administration
• Team work, Networking and Liaison
• Professional Practice, Professional Development and Performance Management
• Workplace Health and Safety

What We Are Looking For:

Our ideal applicant will have a Diploma in a relevant field (i.e. Community Services) and 2+ years community sector experience.

Your experience will cover working with homeless women with high and complex needs, particularly with domestic violence, AOD, mental health, sexual assault, incarceration and women from diverse backgrounds. You will also have a demonstrated capacity to work with challenging behaviours and crisis situations.

Other things we are looking for include:

• Short term intervention skills, advocacy within a feminist framework
• Comprehensive assessment and engagement skills, knowledge and experience of case management and trauma informed practice
• Record keeping and data entry skills using SHIP database
• Relate sensitively with women of diverse cultural, social, economic backgrounds in providing assistance/support to clients in an effective and efficient manner
• Well-developed communication and teamwork skills
• Computer skills in Microsoft Office

A current driver's licence, valid ACT Working with Vulnerable People registration and a satisfactory National Police check are requirements for this job. Toora Domestic Violence and Homelessness Service operates a smoke free workplace in accordance with the Workplace Tobacco Management Policy.

Women only applicants please as per section s 34(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.

All applicants MUST look to our website www.toora.org.au for more information to address criteria before applying for this position.