Today is an award-winning strategic design studio, working across health, education, giving and public service.

We use design and technology to make change happen, at pace and at scale. In the last 12 months, we’ve designed and built Australia’s first online family violence intervention order, established a new approach to co-design for the Victorian mental health sector, built a peer-to-peer product that helps people learn Auslan, and launched a campaign to shift mainstream perceptions of climate change—plus many more.

Our practice is built on strong foundations of human-centred design and digital making. There are 50 of us, based mostly in Melbourne, working across strategy, research, design, content, delivery and a wonderful support team.

You’ll experience a welcoming environment filled with smart, fun and caring people from a wide variety of backgrounds and disciplines, who are passionate about creativity and making change.

Requirements

We're looking for a content designer with a passion for good communication, great digital products, user-centred content models, human-centred design processes, and empowering organisations to manage and publish great content.

You have experience in content strategy, content design, or UX on big, complex digital projects. You have a knack for engaging stakeholders in a conversation about CMSs, CRMs, UX, IA, and the power of Plain English.

You have a clear vision for what makes good content, a sound knowledge of how the digital world works, and have led projects before.

You have deep knowledge of how content management systems are developed for a website, how organisations use content management systems to publish and manage content, how taxonomies and content models power content management systems (including search and architecture), and how menus and templates work to create a consistent user experience.

You see how your work fits into a bigger picture, and have a passion for contributing to making a real difference in people's lives. You love being part of a project team, and working with a range of other skillsets to figure out the best ways to make change.

You will also demonstrate:

• Content design or content strategy experience (3+ years), including information architecture and content modelling
• An ability to facilitate IA and content development workshops with clients
• Write and edit content that is simple and compelling
• An ability to thrive in a collaborative, creative team environment
• You treat others with kindness, empathy and respect
• You are optimistic and bring humour, lightness and play into your work
• You approach every moment thinking ‘how can I help?’
• You must be legally able to work in Australia

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.

Benefits

• Work on projects with purpose. We work on big, complex challenges around people, communities and planet
• Our studio is set up to welcome clients in and develop close partnerships
• A creative, open workplace culture that asks for everyone’s input and is constantly welcoming new ideas and ways of working
• You are actively empowered to help shape the business, the work we do and the impact we create
• We care about people’s learning and career ambitions and have a compelling career framework to support this
• We offer an annual professional development allowance and time off for learning activities-we want you to grow
• A truly flexible workplace to make space for the other important parts of your life, including generous parental leave and your birthday off
• Bring your whole self to work. We love working with people who bring their personality, their experience and their uniqueness to the team
• An inclusive working environment that is warm and community inspired