Drive profits for purpose! 

Join us to develop and expand markets for Think+DO Tank Foundation’s goods and services; to grow our self-generated revenues by strengthening our offering of products and services; growing our sales pipelines; and maximising the conversion of leads into sales.  

We sell:

• multilingual literature from around the world for children, young adults and grown-ups; and
• merchandise developed in-house through our creative programming; and
• fee-for-service creative programming; translation, storytelling and other professional services; and professional development training services in-store and via outreach; and
• on-demand transportation services for low-income riders. 

Use your sales talents to do good! This is a unique opportunity for an outstanding and persistent multi-channel sales and market development professional to lead the growth of the Foundation’s revenues. 

Share your passion and expertise to grow our profits for purpose and lasting social change. 

About you

The successful applicant will be an experienced B2B sales and market development practitioner, capable of selling a breadth of products and services. 

To be successful, you will respond strongly to all or most of these personal attributes; and the capabilities that your professional experience will demonstrate.

The Sales Manager’s responsibilities are to:

• identify new and more effective sales channels and opportunities with a focus on B2B sales*
• develop and deepen industry networks to better understand customer needs and to drive sales
• measure and analyse sales performance from face-to-face and online sales channels to drive sales growth
• develop, deliver and refine sales strategies to maximise sales across multi-channel, multi-segmented offerings
• collaboratively engage with Leadership, MarComms, Books, Creative Production and Community Engagement Teams, as required, to implement sales strategies, initiatives and promotions
• contribute to product development; marketing and communications campaigns led by other members of the Think+DO Tank Foundation team
• close sales, increasing the value of sales against agreed targets quarter on quarter
• report on sales performance and strategies and make recommendations for improved performance. 

*This role may require travel to meet with schools, libraries, and institutional customers. An unrestricted driver’s licence is an essential requirement of this role. Allowances are payable for use of own car. Think+DO Tank Foundation also has access to car share arrangements.

We will hire a Sales Manager with these personal attributes and professional capabilities:

Personal Attributes

You are:

• someone with initiative, capable of solving complex problems
• motivated, self-starting and productive
• resilient, determined and persistent
• unafraid of the unknown – you welcome novel challenges
• innovative and inventive – we reward experimentation and appropriate risk-taking
• a collaborator
• relationally driven; warm; a “people person”
• ethical and honest, and
• driven by results and social purpose. 

Professional Experience – required skills

You will be able to demonstrate a track record over at least five years of professional accomplishments that show us these capabilities:

• you can plan and implement an effective sales strategy with particular focus on B2B strategies
• you can sell products and services. You can close a deal. Share your impressive sales track record with us
• you are an effective negotiator - you can take carriage of complex negotiations
• you are capable of establishing, growing and maintaining networks that result in sales
• can inspire a team of colleagues to achieve results. You know how to project manage, and engender productive collaboration to achieve sales targets
• you can analyse data to optimise sales, and produce performance reports for management
• you can communicate persuasively with diverse stakeholders including leads, customers, team members, partners and managers
• you welcome accountability. This role will report against quarterly sales targets linked to remuneration. 

Context of your role

The Sales Manager develops, implements, monitors and refines strategies to maximise sales of products and services developed by Think+DO Tank Foundation and its projects.

The Sales Manager reports directly to the Think+DO Tank Foundation CEO, and indirectly to the Think+DO Tank Foundation Board (Leadership Department). 

The Sales Manager collaborates closely with a team that includes:

• Children’s Bookseller and bilingual retail assistants at Lost In Books who manage the quality and depth of Lost In Books’ multilingual collection and public programming in connection to it (Books Team); and
• the Foundation’s Marketing & Creative Lead and marketing assistants (MarComms Team). The MarComms Department is responsible for developing and driving key communications campaigns to maximise revenue and engagement, and to partner with the sales strategy developed by this role, the Sales Manager; and
• the Foundation’s Creative Producing Team. The Creative Production Team is responsible for the Foundation’s creative programming, outreach activities, education program and artistic residencies.

Where relevant, the Sales Manager may also collaborate with the Foundation’s multilingual Community Engagement Team including a Volunteer Coordinator and bilingual Community Connectors. The Community Engagement Team manages participation and engagement, and maintains external relationships. This Department trains and supports the participation of more than 210 registered volunteers.

Our Culture

We celebrate these capabilities in our team:

• Problem solving
• Listening + Observation
• Invention + Experimentation
• Courage
• Curiosity + Learning
• Collaboration + Enabling.

Flexibility

Think+DO Tank Foundation is a flexible employer, and we are open to work being performed from home for up to one day each week, subject to the needs of the business. 

Learn more:

You can learn more about our work here:

Think+DO Tank Foundation: https://foundation.thinkanddotank.net.au/

LOST IN BOOKS: http://lostinbooks.com.au/

The People Movers: http://thepeoplemovers.org.au/

Ongoing requirements

All staff and volunteers at LOST IN BOOKS are required to hold Working with Children and police checks as appropriate, and to participate in induction and training sessions to ensure our work generates welcome, inclusive, safe and creative community environments for all.

You must hold a current First Aid Certificate; and hold an unrestricted, current driver’s licence.

This role is subject to a probation period of four months, and annual performance reviews.

This role is accountable to sales targets, linked to remuneration.

A full position description is attached below.