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Program Manager - VIC & TAS

The Humour Foundation
  • Melbourne based - work from home with occasional travel to Geelong and Tasmania
  • Part time position 26 hours per week – flexible days
  • Lead and grow therapeutic programs to support sick children and vulnerable older people
  • Would suit candidates from the health, aged care, children’s services or arts sectors
  • Additional leave given between Christmas and New Year

The Organisation

The Humour Foundation truly believes laughter is the best medicine. Working closely with paediatric hospitals and aged care facilities, our programs improve the healthcare experience for sick kids and vulnerable adults through our primary programs, Clown Doctors and Laughter Care.

Engaging 70+ professional performers, the Foundation delivers programs in 20+ hospitals nationally, and works with residents living with dementia and/or experiencing social isolation in aged care facilities through face-to-face and virtual program delivery. Our work is based on research that proves the physiological and psychological benefits of laughter, joy and connection to health and well-being.

Our values are at the heart of everything we do, and we strive to be respectful, compassionate, optimistic and creative.

The Humour Foundation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, expecting all staff and performers to share this commitment. Selected applicants must undergo a ‘Working with Children Check’ and National Police Check.

About the role

Reporting to the National Program Manager, this position is responsible for the day-to-day operations, relationship management and strategic growth of programs for The Humour Foundation across Victoria and Tasmania. This role works with a group of professional performers, a network of other Program Managers nationally, in parallel with the Artistic Associate, and a Programs Assistant.

Main responsibilities will include:

  • Developing and managing strong stakeholder relationships with key hospital and aged care facility contacts, program supporters and other NGOs;
  • Ensuring program quality, delivery and reporting meets agreed KPI’s;
  • Manage monthly Performer resourcing including rostering and reporting;
  • Collaborate with the Artistic Team to ensure smooth program operation;
  • Support recruitment of new Performers including onboarding, clearances and orientations;
  • Motivating and supporting Performers to deliver outstanding programs;
  • Support implementation and evaluation of programs with hospitals and beneficiaries

Skills and Attributes

Essential Selection Criteria:

  • Proven relationship building and management skills;
  • Proven experience in managing or coordinating programs ideally within an NGO;
  • Proven ability to develop new business and highly developed networking skills;
  • Excellent written and verbal communication skills along with excellent interpersonal skills;
  • Strong problem-solving skills and a positive approach to solutions;
  • Proven ability to work remotely as part of a dynamic, outcomes focused team;
  • Ability to operate autonomously with initiative;
  • Excellent attention to detail and ability to manage competing priorities;
  • Professional manner and presentation;
  • Excellent Microsoft Office skills (Word, Excel, PowerPoint) and strong computer literacy;
  • Ability to handle confidential information sensitively and professionally;
  • A National Police Check Certificate (issued in the last 6 months) and a current Working with Children Check;
  • Be eligible to work in Australia.

Desirable Selection Criteria:

  • Experience in arts-based or the for-purpose sector;
  • A passion for the work being undertaken by THF in supporting sick children in hospitals and vulnerable adults in aged care settings;
  • Experience working with performers or highly creative individuals;
  • Understanding of the structural and operational workings of hospitals or aged facilities;
  • Salesforce CRM experience;
  • We are a unique organisation, and we're looking for someone with the right cultural fit - tell us about you!

To be appointed to this position you would need to be flexible in your working arrangements. While you will be able to select your core working days and hours, there may be necessity to respond to last-minute roster changes and to make yourself available for meetings which may not fall on your selected working days. You will need to travel to meet with Hospital personnel on a regular basis, and interstate travel may be required for national meetings and our annual conference.

To find out more about The Humour Foundation visit our website: www.humourfoundation.org.au

How to apply

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