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Regional Director - New England

The Cooperative Life
  • This position is based in 'New England' - NSW. Candidates must be locally based or willing to reallocate to New England

The Regional Director promotes person-centred planning through the use of strategies and tools to facilitate the customer’s involvement in daily activities and the introduction of a living skills programs to increases capacity of the Support Workers, Lead Support Workers and the customer.

The Regional Director supports the customers to have choice and control, to maintain capacity, and increase their independent living skills in the accommodation of their choice. With guidance from the Management Team, the Regional Director will assist the Lead Support Worker to develop and implement person-centred practices, and self- management skills. The ultimate aim is to establish high-performance Support Workers Teams, centred around each customer.

Essential Functions

  • Participate in community networking.
  • Work with Intake and Referral Officer to accept and action referrals.
  • Be responsible for Service Agreements and working with individual budgets to create a yearly budget for each customer depending on the amount of their funding.
  • To work with the Finance Director to capture service bookings in the NDIS portal and MAC bookings.
  • Ensures that all customers have an allocated a Lead Support Worker and support worker(s).
  • Work with person-centred practice and thinking tools as a Mentor/Coach.
  • To assist the Lead Support Worker, Support Worker, the Customer and their support network to gather relevant information that will be used in a Planning Session.
  • To assist the Lead Support Worker to facilitate a planning session with the customer and their support network to create an individual Personal Plan (iPP).
  • To create a 365 day Plan from the information gathered in the Planning session. To identify customers goals in the Personal Outcome Areas, and to create action plan for Staff and support network to follow for achievements of the customers' goals.
  • To assist the Lead Support Worker, Support Workers and support network to implement the iPP.
  • To assist the Lead Support Worker to evaluate and review the iPP at regular intervals.
  • To assist the Lead Support Worker to facilitate a Plan Review and budget at two-three months before the plan end date.(!) Plans and assures quality program policy and procedures are provided and meet all current trends regarding evidence-based practice techniques as well as compliance with standards of all local, state and federal agencies.
  • Establish recordkeeping and monitoring systems to assure program quality.
  • Establish community connections within the Disability and Aged Care sector.
  • Establish a referrals program with local community organisation.
  • To work with the Management Team and the Finance Director to ensure teams are working towards or exceeding their budget.
  • To work with the Management Team and the Finance Director to ensure budgets are kept on track and to monitor underspend or overspend.
  • Ensure all customers have been allocated a Lead Support Worker.
  • With HR assistance, to arrange scenario workshops, training, communication systems and technical assistance for staff, families, and community in large and small group settings or individually as needed.
  • Develop annual team budget and review and analyze financial reports.
  • Communicates effectively with co-workers and community members.
  • Attend and facilitate meetings to meet the needs of their regional area.
  • Promote consistent exchange of information in all directions by communicating professionally through verbal/written means while maintaining confidentiality at all times.
  • Ensures ongoing implementation, monitoring and review of individual Personal Plan and the customer's goals through supervision and at team meetings.
  • Monitors the implementation of behaviour intervention plans and use of psychoactive medications (if needed).
  • Monitors the customer’s risk profile and implementation of customer risk management plans.


  • Degree in Social Science / Social Welfare, or Social Work, Disability or other equivalent qualification.
  • Leadership and Management qualifications and or experience.
  • A current unrestricted driver’s license.
  • A reasonable level of physical fitness, health and resilience to fulfill the physical demands of the role.

Professional skills and experience

  • Experience with supporting people in areas of disability support, aged care, dementia, health and well-being, active community participation and skill development.
  • Knowledge and ability to implement contemporary approaches such as person-centred planning, active support, and willingness to be part of a high-performance team.
  • Thorough understanding and commitment to WH&S, Disability Services Standards, Home Care Common Standards and EEO principles.
  • Computer literate: able to use MS Word, Outlook & be comfortable with data entry.Interpersonal skills and experience.
  • Demonstrated capacity to collaborate as part of a diverse team and work autonomously.
  • Demonstrated ability to solve problems and use initiative.
  • Strong communication skills and demonstrated flexibility in methods of alternative and augmentative communication, particularly being able to use active listening skills.

How to apply

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