Location

Transgender Victoria - Drummond Street Services Office
100 Drummond Street, Wurundjeri country
Carlton VIC 3053; and/or

Transgender Victoria - Victorian Pride Centre Office
79-81 Fitzroy Street, Boonwurrung country
St Kilda VIC 3182; and/or

Working from home, online, and flexible working, as negotiated with CEO, COO and Executive; and/or occasional on-site work for events, activities or other programs run by Transgender Victoria from time-to-time.

Engagement

12 months, 0.6-0.8 FTE

Remuneration

SCHADS (Social, Community, Home Care and Disability Services Industry Award MA000100 - social and community services employee), Level 5.1, $44.92 p/hr. TGV pays $46 p/hour, an above award minimum that accommodates annual leave loading in your hourly rate.

About us

Transgender Victoria (TGV) is a not-for-profit organisation engaged in advocacy work with Government to improve the lives and health outcomes of trans and gender diverse (TGD) people. We also work with a variety of Government and non-Government stakeholders to provide education and training on TGD issues.

Role purpose

The Volunteer and Engagement Coordinator is responsible for managing the Volunteer program and helping to facilitate the growth and smooth operation of the organisation. The role has three key areas: Volunteer program management, community and membership engagement, and event coordination.

What you will achieve

Key tasks:

Maintain, update, develop and grow the Volunteer Program:

• To support TGV operations, activities, organisational needs and further strategic plan & aims
• Annual audit of Volunteer program and refresh for following year

Maintain and update Volunteer key documents, communications and databases, including:

• Contact databases
• Create and update Volunteer position descriptions
• Oversee marketing of Volunteer roles
• Manage Volunteer communications (such as VNews newsletter and/or blog)

Manage and support Volunteers, including:

• Conduct Volunteer inductions
• Provide support and supervision to TGV volunteers
• Facilitate team meetings, mediation sessions, and any other meetings. Some after-hours work required
• Provide first-line grievance, feedback and complaints support for Volunteers
• Provide referrals to support services where necessary
• Address Volunteer wellbeing through policy and procedures

Manage Volunteer events:

• Design and execute in-house events for Volunteers, Committee, and Staff
• Facilitate contact between Volunteers, Committee, and Staff
• Help to incorporate Volunteers into Committee and Staff projects where appropriate
• Help to incorporate Committee and Staff into Volunteer projects where appropriate

Community and Member Engagement:

• Design and implement (with staff and volunteer support) a membership engagement strategy
• Assist in the co-design of a community engagement plan
• Plan and execute member events
• Coordinate small events with community groups (ie information stalls)
• Other engagement tasks as needed

Operational duties:

• Attend weekly operations Staff meetings
• Provide monthly Volunteer program reports to Staff and Committee
• Co-manage G Suite (email, calendars, Drive, and other Google applications), Slack (as key communication point for Volunteers), AirTable and MailChimp
• Provide support to other staff members when needed

What we’re looking for

You have:

• Undergraduate degree in a relevant discipline (Social Work, Community Development, Public Health, Social Sciences) and/or relevant demonstrated experience & skill level
• High level of organisation
• Excellent written and verbal communication skills
• Experience in managing Volunteers
• Facilitation experience preferred
• Experience in conflict management
• Knowledge of trauma informed practice ideal
• Events experience preferred
• Strong understanding of training and facilitation
• Confidence and skill in managing IT and systems tasks such as email administration, cloud-based information management systems, Google Suite & Drive, Microsoft Office Suite, social media, etc; and a willingness to learn management and tasks on platforms such as Slack, AirTable and Zoom
• Ability to apply an intersectional and anti-oppression framework to all work tasks
• Enthusiasm for working with diverse people
• An appropriate level of LGBTIQA+ and trans, gender diverse & non-binary cultural competency

Lived experience as a trans and/or gender diverse person is desirable. We strongly encourage applications from people living with disability and/or identifying as IBPOC.

What support we will provide

We will:

• Aim to provide an accessible and inclusive environment, and welcome your input on ways we can improve
• Be flexible with timing of hours and workspace where possible
• Support you to learn and grow
• Provide opportunities for professional development where possible
• Give you the opportunity to connect with and contribute to trans, gender diverse and non-binary communities across Victoria

Get in touch if you have any questions, please contact:

Tilde Joy via [email protected] using the subject line: Volunteer and Engagement Coordinator enquiry via EthicalJobs.