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Director Community Engagement

Tenants Victoria
  • Join an organisation that seeks to achieve lasting social change 
  • Working closely with the CEO in a newly established role
  • Join Victoria’s specialist tenancy community legal centre 

Tenants Victoria is one of Victoria’s leading specialist community legal centres. Promoting and protecting the rights of Victorian tenants we are respected and influential advocates for social change, working to improve conditions for all tenants. Tenants Victoria believe that safe, secure, affordable and appropriate housing is a fundamental human right. Through our advice line, legal casework, law reform work, training and publications activities, we support individual tenants and community organisations, and campaigns to effect legislative, policy and procedural change.

With a new CEO and the new Residential Tenancies Act due to be implemented from 1 July 2020, it is an exciting time to join Tenants us and help shape the future of Tenants Victoria as we support Victorian renters.


This new position is responsible for leading organisational wide engagement and communication strategies including external relations activities. The role will focus on ensuring we understand our customers’ needs and that communities understand and value the services provided by Tenants Victoria. A key part of the role will be maintaining effective and trusted external relationships with key stakeholders, partnerships, communities, clients and media.

As a member of the Senior Management team the position provides high level advice to the Board, CEO and team members on stakeholder related areas to ensure the achievement of strategic business objectives. This role will also lead a team of talented and professional employees to ensure relevant strategic objectives are achieved.


  • Partner, advocate and engage with key stakeholders to build strong relationships
  • Collaborate to develop and implement a detailed communication strategies and operational plan that align with strategic and project objectives.
  • Provide leadership and oversee the community engagement team to deliver against key strategic/operational plans whilst building levels of capacity.
  • Secure and diversify funding channels to sustain vital services and programs


To be successful in this role, you will have a strong passion for social justice and supporting vulnerable people within our community. Significant experience leading a diverse team is vital, with the ability to drive community engagement and create strong partnerships with key stakeholders. Experience in a legal setting is not essential, however leadership of large scale community engagement campaigns is desirable. Comprehensive reference and background checking will be undertaken, including a Working with Children Check and Police Check.


  • Senior Leadership role with significant impact
  • We conduct ourselves with the values of celebrating diversity, integrity, continuous improvement, professionalism and collaboration.
  • We offer salary packaging up to $15,900 to staff, allowing you to earn more each week!
  • Extra Paid Leave and access to the Employee Assistance Program (EAP)

How to apply

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