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Op Shop and Volunteer Manager (Paid Position)

Ted Noffs Foundation

"Our Mission is to help disadvantaged young Australians become advantaged. Together, we can continue to make a difference for the next generation of young Australians"

  • Type: Full Time
  • Location: Randwick, NSW (home location) with the expectation to rotate between the Op Shops (Surry Hills, Randwick, Newtown, and Marrickville)
  • Remuneration: Social, Community, Home Care & Disability Award 2010 (Level 4) + vehicle + full salary packaging options available

Noffs is seeking a dynamic leader with a volunteer management background to develop and grow our network of Op Shops with the help of a dedicated team of volunteers. Naturally a sound understanding of, or a willingness to learn about, retail operations in the community sector would be advantageous.

The services delivered by Noffs are funded in part from the proceeds of our Op Shops so your work is meaningful and strategically important.

Our Op Shops have many years of successful operation and your role will include:

  • Developing, recognising and leading our network of volunteers across a number of locations
  • Modernising our systems and processes
  • Focusing our shops to deliver outstanding value in sync with their local community needs
  • Enhancing the Noffs brand and mission through improvements to customer service
  • Delivering improved profitability in a highly competitive market

Essential Selection Criteria:

  • Demonstrated experience in volunteer management
  • Sound business skills including the ability to develop and report against KPIs
  • Demonstrated high level of communication and interpersonal skills
  • Ability and knowledge to use computer systems including Point Of Sale and Customer Relationship Management Systems
  • Highly developed leadership capacity
  • Successful candidates MUST have a current and valid NSW Working With Children Check prior to commencing employment
  • Current driver's licence and a good driving record

Desirable Selection Criteria:

  • Knowledge and/or experience with op shop management
  • Ability to develop and leverage partnerships with corporate organisations
  • Sound financial management practice including the ability to develop and report against budgets

Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds

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