• This role is diverse and rewarding, giving you great hands-on experience
• We are a flexible friendly organisation supporting you to achieve a healthy work/life balance
• Purchase additional leave + package vehicles + fitness passport + much more!

We are Australia’s first charity, providing a range of services across New South Wales, Queensland and South Australia from 72 office sites situated in urban and rural geographical locations. We are a not-for-profit and non-religious organisation that has assisted people, families and communities to achieve positive change since 1813.The Benevolent Society’s vision is for a just society where all Australians can live their best life.

Post Adoption Support Queensland (PASQ) provides information, counselling, search support, intermediary services, therapeutic groups and events to people affected by adoption in Queensland. The service also creates a quarterly newsletter and maintains a Facebook page. The service is available to people who have been adopted, parents, siblings and others who have been separated from family by adoption.

The work is diverse and rewarding and the PASQ Team is small, collaborative, effective and supportive. To ensure the smooth operation of our service we require a special person to help the team function effectively.

About this role

As our Service Support Coordinator, you will support the successful running of the PASQ service by:

• Sensitively responding to enquiries and being first point of contact at times
• Workshop and event co-ordination
• Promoting PASQ (including newsletter co-ordination and Facebook posts)
• Maintaining the PASQ library
• Providing general administrative support that builds efficient processes for the work of the Team

Terms: Part time position (10 hours/ week) based in Milton Queensland with the ability to negotiate flexible work arrangements (work from home).

Why this position?

• You will work with a team of highly experienced Counsellors committed to improving the lives of people affected by adoption
• We celebrate the small acts that make a difference within our teams and with our clients
• Genuine work life balance
• Self care is important to us
• Purchase additional leave
• $15,900 tax free salary packaging, $2,650 meals and entertainment card and discount program available
• Ongoing professional development including regular formal supervision
• Mobile tools - Laptop and mobile phone provided

About you:

• Ability to provide outstanding service to our clients in a positive, respectful, and sensitive way
• Excellent communication skills in all areas
• Advanced skills in Microsoft Office, Excel and Outlook
• Digital media skills highly valued
• The ability to balance multiple tasks, manage interruptions and competing priorities effectively
• Ability to consult and escalate as required, outcomes focused attitude, with the ability to work autonomously and contribute to team outcomes
• Experience working in similar role for example service coordination, senior admin, case work assistant
• Knowledge of the impacts of trauma is a distinct advantage

Interested? Apply online today!

Call Jane Sliwka on 0481 063 615 to discuss the role in more detail.

TBS is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for. We encourage applications from Aboriginal and Torres Strait Islanders, people of all ages, identity and abilities. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role. The Benevolent Society supports vaccination as the best way to keep our clients, communities, volunteers and employees safe from COVID-19. Vaccination for COVID-19 is a condition of employment and volunteering.

A position description is attached.

To submit your application, click Apply Now.