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Service Support Coordinator

The Benevolent Society

Experienced, dynamic, creative youth group worker who will be mainly community based. we are looking for someone who has strong program development and group work skills; as well as a comfortable engagement style with young people and collaborating with stakeholders/professionals to build partnerships and ongoing networks. We want someone who loves working with young people and feels comfortable using their technology skills with social media and computer programs/documents.

We are looking for someone who can think outside the box but knows the importance of admin and data collection.

The Shack Youth Services provide support services, learning opportunities, life-skills and creative development for young people and their families so they can develop the resilience to break the cycle of poverty and disadvantage. To ensure the smooth operation of our service we require a special person to help the team function effectively.

About this role

As a Service Support Coordinator you will wear a number of hats to ensure youth/young people feel safe, supported and enjoy opportunities for belonging, creative expression and healthy bodies and minds. You will:

  • Demonstrated experience in group work and ability to develop appropriate programs/solutions, such as creating and facilitating groups
  • Developing and facilitating groups in community/high school school based environments
  • Experience creating and completing group work evaluations to collect data for program effectiveness and success. Evaluate the effectiveness of the solutions in addressing these needs
  • Excellent communication skills working with young people, their families and the community (verbal and non verbal skills)
  • Facilitate youth focused educational, health and wellbeing programs which provide critical support during time of transition be it school or life transitions or transiting from the juvenile justice system
  • Identify unaddressed needs of youth and the community, develop approach programs and evaluate their effectiveness in address these needs
  • Creating admin structure and frameworks; recording data and completing evaluation of groups delivered
  • Demonstrated experience and being comfortable working with young people (aged 12-17 years) one on one and in a group environment
  • Having an awareness and understanding the factors that impact young people, include social, emotional, societal and community influences
  • Having experience working with communities; researching and developing an understanding of current needs and how to work in partnership with other agencies (formal/informal)
  • Build partnerships with local primary and high schools and other stakeholders in the community

Terms: Full time role based in Hurstville, NSW and working in the areas of South East Sydney & Metro Central Sydney,

Why this position? What are the benefits?

  • By doing your best work, you create a ripple effect impacting young people
  • Work with highly experienced Child & Family team members committed to improving the lives of young people in the community
  • We celebrate the best live moments; the small acts that make a difference within our teams and with our clients
  • Genuine work life balance
  • Self care is important to us! Monthly accrued day off & purchase additional leave
  • $15,900 tax free salary packaging, meals and entertainment card and discount program available
  • Ongoing professional development inc regular formal supervision
  • Friendly and supportive team

About You and What you need to succeed?

You will have a tertiary qualification in Social Work, Education, Welfare or Psychology (or related discipline) and:

  • Experience in the Community Services or Education working with vulnerable and at risk youth/young people exposure to juvenile justice an advantage but not essential
  • You will have experience in a similar position supporting the effective running of a program and group work
  • Experience leading a program/project from design to implementation to evaluation
  • Ability to facilitate youth educational and health and wellbeing programs (high school setting and standard)
  • Community engagement experience; the ability to identify and effectively support the development of partnerships
  • Collaborative approach with the ability to effectively manage interruptions while meeting deadlines

Interested? Apply today!

Call Liz Antoszkiw on 0418 308 420 for more information.

We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members.

We see ability not disability, if you identify as a person with a different ability please get in contact.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check or similar (where relevant to the role).

How to apply

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