About the role

As our Deputy Manager, you will lead our Home Support Team Members (Home Care Workers) team to support Older Australians to experience the life they never thought possible. You will build their capability provide regular recognition and increase employee engagement.

You will support the Manager in the provision of high quality self-directed care services including evaluating the quality of service delivery, client plans, and client outcomes against service, funding and compliance objectives. When you identify gaps in delivery, you will work with the team to build capability and/or improve service design to close these gaps.

Terms: Full time position based in Hurstville, NSW.

What you need to know about our structure in Ageing:

The Home Support Team Members are work remotely in the clients home implementing care plans created by Home Support Partners (Case Managers) in line with MyAgedCare Plans. We provide the full range of home services from domestic and personal assistance to end of life care.

What you need to succeed:

You will preferably have experience leading a team in the Community Services Sector (Disability or Ageing) and:

• Outstanding people leadership; proven ability to build and develop an engaged, high performing team
• Strong management skills; meeting/exceeding performance targets and service improvement objectives
• Working in a collaborative, cross functional way with teams, peers and stakeholders to achieve outcomes
• Pragmatic approach to problem solving, decision making and manage balancing priorities
• Diploma or Tertiary qualifications in a related discipline an advantage

Interested? Apply online today!

Apply with your resume and cover letter outlining how you align to the role! Call Jennifer Cooke on 0407 057 702 for a confidential discussion.

We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members.

We see ability not disability, if you identify as a person with a different ability please get in contact.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check or similar (where relevant to the role).

Deputy Manager