Job Summary
SydWest Multicultural Services
- Applications close:
- Job posted on: 15th Jun 2020
Generalist Caseworker
SydWest Multicultural Services
Job description
- Western Sydney location
- SCHCADS Award 2010- Level 4
- Fixed-Term Part-Time (21 hours a week)
SydWest Multicultural Services is the leading community organisation connecting and empowering people of all cultures. Our purpose is Connecting Cultures & Building Communities. The values underpinning our work are Accountability, Collaboration and Excellence. Through person-centred services, representation and evidence development we are empowering individuals and building the social capacity of communities. The organisation focuses on people who are vulnerable and most in need across the life course. We have offices in Blacktown, Mt Druitt, Penrith and Rouse Hill.
We offer our staff many benefits such as flexible working arrangements, flexi-time and salary sacrifice packaging. For further information please check this link.
Role Overview:
The Generalist Caseworker is part of the Community Engagement Division. It is funded through the Settlement Engagement and Transition Support (SETS) program and empowers humanitarian entrants, other eligible migrants and their communities to address their settlement needs in order to improve social participation, economic well-being, independence, personal well-being and community connectedness.
This position will be on a fixed-term part-time basis (21 hours a week) and will end on 25 June 2021.
Key Accountabilities:
- Provide casework services to the target communities and assist them in their settlement needs based on their identified needs
- Developing individual case plans, information, referral & advocacy
- Facilitate the provision of information sessions on relevant topics and/or services as identified to the target communities
- Resource, support and facilitate the establishment of support groups and community activities for the target community
- Ensure reporting is accurate and submitted on time
- Support and assist SydWest MS students and volunteers if required
- Participate in community consultation, needs analysis and evaluation as part of the Community Engagement Division
- Assist in organising events at organisational and project level
- Comply with all regulatory, funding standards and SydWest MS Policies and Procedures
- Comply with all reporting requirements as directed by Team Leader -Settlement Services
- Ensure confidentiality and discretion to all service matters and client information
- Undertake other duties as required by the Community Services and Engagement Manager/Team Leader -Settlement Services
- Ensure personal safety and have a positive attitude towards a work-life balance
Essential Criteria (needs to be addressed on a separate document)
- Qualification in Community Services, Human Services, Social Work or related area and 2 years’ experience in relevant field
- Bilingual (desirable)
- Demonstrated experience in casework/case management related to settlement services
- Demonstrated knowledge of issues affecting humanitarian entrants and CALD communities
- Experience with and/or understanding of the principles of ‘strength-based’ and ‘person-centred’ service planning and delivery
- Demonstrated knowledge of Child Protection issues
- Effective interpersonal & cross-cultural communication and client advocacy skills with the ability to liaise effectively with all key stakeholders including clients, service providers and their communities
- Demonstrated values of integrity, professionalism and a commitment to quality and continuous improvement
- Demonstrated experience in the planning, delivery and evaluation of group activities and support groups
- Proficient skills in the use of Microsoft Office programs
- Attention to detail and high level of accuracy, particularly with record keeping and report writing
- Excellent time management skills and ability to multitask and prioritize work
- Ability to work independently and as part of a team
- Current driver’s license and access to a fully registered motor vehicle
- First Aid Certificate required
- National Police Check and Working with Children Check required
SydWest MS adheres to the principles and practices of equal employment opportunity, workplace health and safety and is a child safe organisation.
How to apply
This job ad has now expired, and applications are no longer being accepted.
Job Summary
SydWest Multicultural Services
- Applications close:
- Job posted on: 15th Jun 2020