• Join a friendly, supportive and dynamic team dedicated to staff well-being and improving animal welfare
• Work in a modern fully-equipped Veterinary Hospital
• No weekend, after hours or public holiday work
• Work 2-3 days per week with time divided between working in the clinic and working from home

About the role

A varied and interesting role to manage the administrative duties of the veterinary team to ensure that the clinic runs efficiently and cost-effectively to achieve optimal outcomes for the animals within SDCH care .

This role will involve:

• Managing clinic inventory
• Be the point-of-contact for company representatives; develop and expand rep relationship
• Facilitate the timely approval and payment of veterinary clinic invoices
• Assist with administrative duties relating to staff rostering and pay
• Collating clinic financial statistics for review by the Head Veterinarian
• Developing and executing a maintenance schedule for all veterinary equipment
• Ensure all necessary records are taken and kept in accordance with legislative requirements
• Perform reconciliation of daily takings where applicable
• Be responsible for responding to all email and phone enquiries in a timely fashion
• Maintain appropriate client confidentiality and data security
• Regularly review and improve the efficiency of clinic administrative processes with the Head Veterinarian
• Action any reasonable additional administrative duties as requested by the General Manager and Head Veterinarian
• Liaise with internal and external stakeholders on a regular basis
• Report all non-veterinary maintenance and safety issues to the Operations Manager

Desired skills and experience

• Minimum of 3 years’ experience in reception or customer support
• Medical background or Veterinary Reception/Nurse background is preferred but not essential
• Exceptional customer service skills and phone manner
• Strong written and verbal communicative skills
• Excellent at time management and multi-tasking
• Organised, flexible and attentive to the various needs of the vet team
• Ability to use initiative, assume responsibility for tasks and to resolve problems
• Knowledge of EzyVet advantageous but not essential
• Ability to multi-task and perform appropriately under pressure
• Ability to work autonomously as well as within a team
• A willingness to get involved in all areas of the clinic

For more information about the role please contact Laura Taylor - [email protected] using the subject line: Veterinary Clinic Administration Officer enquiry via EthicalJobs.