About Sunnyfield

Sunnyfield is an industry-leading not-for-profit organisation with 1500 employees delivering over 2000 support services daily. For almost 70 years, we have been supporting people with disability of all ages to be active, inclusive participants in their communities through innovative programs and person-centred active support plans.

Our staff are our valued partners and key to Sunnyfield’s success. As advocates of diversity, inclusivity and equality, we strive to have a team that reflects the diversity of the people we support, so their needs are met to the best of our ability.

About the role

In this role you will be responsible in managing Sunnyfield's document management system, facilitating the drafting and approval of policies, procedures and work instructions to support Sunnyfield's quality, risk and compliance objectives. You will also manage the ongoing review process and program of policies, procedures and work instructions, as well as promoting best practices and a continuous improvement culture.

Responsibilities include:

• Act as a system administrator/super user, and train users.
• Ensure the document management system and document control processes comply with Sunnyfield and external requirements, including information security practices, quality management systems standards and accreditation (ISO9001), privacy legislation, confidentiality obligations, and documentation retention obligations.
• Ensure there are effective processes in place to disseminate policies, procedures and work instructions to relevant areas of the business.
• Provide stakeholders with timely, accurate and insightful reporting.
• Train and coach staff to draft and review policies, procedures and work instructions.
• Where required draft policies, procedures and work instructions for review and approval by stakeholders.
• Coordinate documentation requests from external parties.

About you

We’re looking for someone who has:

• Minimum 3 years experience in document management
• Minimum 3 years experience in writing policies and procedures in a complex environment
• Experience training and coaching staff in comparable multi-site environment
• Experience managing document management practices and systems including SharePoint
• An ability to understand, critically review and document business processes and controls
• An ability to research external guidance and practices
• Advanced proficiency; Microsoft Office programs, Adobe, SharePoint (or similar), business English
• Bachelor Degree in Business; or relevant tertiary qualifications or equivalent experience

Benefits

• Salary Packaging of up to $15,900
• Career pathways
• Learning and development, including paid training
• Flexible work arrangements
• Access to professional counselling
• Discounted health insurance
• Collaborative and positive working culture, including regular wellbeing events

Successful candidates will be required to clear all state-based probity checks, including but not limited to a National Criminal History Record Check and NDIS Worker Screening Check.

If you are passionate about empowering people with disability to live a life of choice, opportunity and independence and would like to work in a challenging and rewarding role, we would love to hear from you.

To join the Sunnyfield family, click on Apply Now with a cover letter and your resume.