Are you passionate about mental health and helping people like Adrian?

If so, this is the role you’ve been looking for!

We support people with living with mental health conditions, they are our customers, we call them our clients. You need to be 100% focused on client experiences and deliver extraordinary results and experiences for Suitsme clients

The bigger picture stuff

• Suits is one of Australia's first App based mental health specialist NDIS provider
• We are growing fast are aiming to have impact at scale leveraging technology to help people with mental health conditions
• Most importantly we aim to create great human connection

Suitsme is a start-up providing mental health support under the National Disability Insurance Scheme (NDIS). We are growing fast and looking for a flexible, motivated Administrator so support our operations team.

About Us:

We are 100% app based; our app connects qualified support workers with people seeking NDIS support. You can find out more about us at www.suitsme.app.

About You:

• You get excited about apps and new technology
• You are looking for flexibility and a role that can grow with you
• You’re good with detail and have excellent people skills
• Able to adapt to the fast pace and changing priorities that exist in a startup.
• You are confident with technology, in particular mobile phone apps
• You are a confident communicator and are able to build rapport with our clients over the phone.
• You are able to work from the office and from home.

The gig:

• Completing internal compliance reviews to identify clients who need additional support.
• Supporting our team to create the best possible outcomes for our clients.
• Ensuring all clients have a positive experience when interacting with our service
• Managing incoming telephone calls and general enquiries, including email correspondence
• Assisting with administration by: compiling and interpreting reports including payroll and billing reports.
• Ensuring continuity of support for clients by making bookings on their behalf in the Suitsme app
• Supporting management with recruitment through record keeping and completing reference checks