• Permanent, full-time
• Based in Newcastle, NSW; may require travel to meet client needs
• SCHCADS Award - Level 5

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society's mission is to shape a more just and compassionate society by offering a 'hand up' approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

Directorate overview

This position is in the Vinnies Services directorate and is part of the Homelessness and Housing team that is responsible for state-wide management of excellent homelessness and housing services.

The Matthew Talbot Homeless Service provides support services to men and men with children who are homeless or at risk of homelessness in the Newcastle and Lake Macquarie Local Government areas. The services are person centred and include assertive outreach to rough sleepers, prevention and early intervention, rapid appropriate re-housing, identifying wrap around supports and maintaining housing, while utilising trauma informed care and cultural competency best practices.

The Role

The Team Leader at Matthew Talbot Homeless Service will lead a team of Case Workers that provide holistic person-centred support to people supported by Matthew Talbot Homeless Service. The role will ensure effective delivery of case management and all onsite accommodation services with the aim to achieve positive outcomes, including appropriate housing exit points while utilising trauma informed care and cultural competency best practices.

The Team Leader will:

• Lead the team towards the effective delivery of case management focusing on achieving the best outcomes for people accessing the service
• Support team members in working within the trauma informed framework
• Monitor the documentation of support plans and ensure that data and records meet quality standards
• Ensure compliance with all relevant guidelines, systems and procedures such as that of SHS and the Society's mandatory reporting requirements.

This role will report to the Manager, Matthew Talbot Newcastle. You can find more information on the role's accountabilities and responsibilities in the the attached Position Description.

To be successful in this role, you will need:

• Relevant qualification/s in Social Work/Social Science/Community Welfare or equivalent work experience in the homeless sector
• Proven leadership and management skills
• Knowledge of case management principles especially trauma informed care practices
• Proven administrative and financial management skills
• Proven interpersonal and communication skills including negotiation and conflict resolution skills
• Knowledge of community resources including drug and alcohol rehabilitation, mental health, legal assistance, income support, employment service providers, training and accommodation
• Sound knowledge of Workplace Health and Safety and Child Protection legislation and requirements
• Ability to use sound judgment and act appropriately in crisis and emergency situations
• Computer proficiency with Microsoft software including Word and Excel
• NSW driver licence and ability to travel

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including a Police check, Working with Children check, Health Declaration and/or a medical check, right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment toSafeguarding Children & Young People.

If you have questions about this role, please email to Karen Soper (Manager, Matthew Talbot Homeless Service), at [email protected] using the subject line: Team Leader - Matthew Talbot Homeless Service - Newcastle /VIN1970 enquiry via EthicalJobs.

Please submit your application online, attach your Resume and responses to the Role-specific criteria outlined in the Position Description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.